Creator Partnerships Manager (Internal Partnerships)

Pearl West•Los Angeles, CA

1d•$50,000 - $70,000•Hybrid

About The Position

The Creator Partnerships Manager owns all internal creator relationships across our TikTok Shop ecosystem. You will manage day-to-day communications, content deliverables, onboarding, performance evaluation, incentives, and relationship growth for hundreds of creators within our internal programs. You are the bridge between creators and campaign execution — ensuring they are engaged, supported, and driving measurable GMV for our brands. This is a full-time North America–based role requiring strong communication skills, relationship-building, operational discipline, and a performance-first mindset.

Requirements

2–4+ years of experience in creator management, influencer partnerships, talent relations, or social commerce
Strong communication and relationship-building skills
Experience managing multiple stakeholders in a fast-paced environment
Familiarity with TikTok creator ecosystems, affiliate programs, or UGC workflows
Organized, structured, and comfortable working with reporting tools
High ownership mindset — proactive, fast, and solutions-driven

Nice To Haves

Experience with TikTok Shop or other marketplace affiliate programs
Background in content creation, campaign management, or community management
Understanding of performance metrics (CTR, CVR, GMV, conversions)
Familiarity with Discord or community-driven ecosystem

Responsibilities

Oversee and manage all internal creator relationships, ensuring strong communication, alignment, and performance.
Monitor creator deliverables daily — content submissions, posting cadence, deadlines, and GMV results.
Approve and onboard new creator partnerships, maintaining a clean and high-performing creator roster.
Collaborate with the Campaign Manager to align creators with key events, flash sales, and Mega Sale Days.
Monitor creator performance KPIs, identifying top performers, declining performers, and creators needing coaching.
Partner closely with the Community Manager to nurture creator engagement inside Discord.
Run weekly performance reviews and maintain an organized creator CRM.
Develop incentive programs (samples, commissions, early access) to drive higher output and GMV.
Ensure creators understand brand messaging, expectations, and best practices for content success.
Keep creator data clean and current (shop handle, content niche, commission eligibility, onboarding status).
Act as the internal escalation point for creator issues, content conflicts, or performance drops