Creative Relations Manager

Netflix, Inc.-posted 28 days ago
Full-time • Manager
Los Angeles, CA
5,001-10,000 employees
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
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Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. We are pursuing consumer products and live experiences because we believe it will drive meaningful show awareness/buzz with more tangible, curated ways to interact with our most popular content and, in effect, drive long-term revenue. We produce live experiences to provide fans their hero moment by placing them in the stories they love IRL. We activate against many different IPs on Netflix, all with different nuances and workflows when it comes to rights and creative approvals. The Consumer Products & Experiences is seeking a Creative Relations Manager to help our IP come to life across a broad range of physical experiences. This role is responsible for managing creative & legal reviews and fostering relationships with our key stakeholders (internal & external), and establishing efficient workflows.

  • Responsible for managing and tracking high volume key stakeholder feedback on Experiences IP projects
  • Design, implement, and refine workflows that facilitate Experiences' creative reviews, across production and marketing materials
  • Act as point of contact with Content stakeholders to lead Experiences introductory and ongoing communication while managing brand approvals.
  • Use diplomatic skills to collaborate and achieve approvals across different stakeholders.
  • Coordinate with Experiences' production and marketing departments to facilitate seamless communication and collaboration with Internal XF stakeholders and External stakeholders
  • Proactively look for opportunities to improve processes and standards. Establish operational changes across existing processes for best practice approval, ensuring strategic alignment and operational excellence
  • Maintain trackers, status reports, and key process documents as it relates to creative approvals
  • Be the conduit between existing CP teams and Experiences for assets management and data collection
  • Demonstrated 7+ years of experience in the entertainment or themed entertainment/LBE industry building and owning operational workflows around IP management and content review and approval processes
  • Strong knowledge of Entertainment. Preference for knowledge for Experiences industry in both permanent and touring experiences
  • An understanding of Experiences creative development design & production timelines and key review milestones
  • Superior project management skills
  • Experience in creative deck development
  • Superior presentational skills
  • Demonstrated skills managing executive-level approvals and review sessions
  • Self-motivated and relies on self-discipline and ability to set and meet deadlines
  • Must be adaptive and ready to roll up their sleeves
  • Must be curious and not afraid to challenge the status quo
  • Must be solution-oriented and collaborative
  • Must be detail-oriented
  • Knowledge of the Netflix brand, franchises, characters, and stories
  • Must have effective communication and presentation skills.
  • Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits.
  • We also offer paid leave of absence programs.
  • Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off.
  • Full-time salaried employees are immediately entitled to flexible time off.
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