Creative Operations Manager, Maternity Cover

Sotheby's•New York, NY

1d•$70,000

About The Position

Established in 1744, Sotheby’s is the world’s premier destination for art and luxury. Sotheby’s promotes access to and ownership of exceptional art and luxury objects through auctions and buy-now channels including private sales, e-commerce and retail. Our trusted global marketplace is supported by an industry-leading technology platform and a network of specialists spanning 40 countries and 70 categories which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Design, as well as collectible cars and real estate. Sotheby’s believes in the transformative power of art and culture and is committed to making our industries more inclusive, sustainable and collaborative. THE ROLE Reporting to the Global Head of Creative Services and the Global Head of Creative Operations, the Creative Operations Manager – Americas is responsible for overseeing day-to-day project traffic, team scheduling, and creative workflow for the New York studio. This role ensures efficient resource allocation, clear prioritisation, and consistent delivery across a high-volume, fast-paced creative environment. In close partnership with the Head of Creative Operations, Americas, the role also contributes to strategic resource planning and operational reporting across the region. The ideal candidate is highly organised, solutions-oriented, and comfortable stepping into an active workflow with minimal ramp-up.

Requirements

Significant experience in creative operations, studio management, or project/traffic management within a fast-paced creative environment
Proven ability to manage multiple complex workstreams simultaneously
Strong leadership, communication, and stakeholder management skills
Highly organised with exceptional attention to detail
Calm and solutions-oriented under pressure and tight timelines
In-depth knowledge of print and digital production workflows
Proficiency in Adobe Creative Suite, Microsoft Office, and project management platforms (Adobe Workfront preferred)
Experience managing freelance resources and external vendors

Nice To Haves

Experience working with creative, marketing, and production teams in a luxury, cultural, or agency environment preferred

Responsibilities

Oversee end-to-end project workflow across multiple touchpoints, including business development, brand initiatives, exhibitions, and marketing campaigns
Lead resource allocation and team assignments, balancing workload in line with sales calendars and project priorities
Maintain and evolve trafficking processes to ensure efficient studio workflow and on-time delivery
Partner with Global Head of Creative Operations on project allocation and rollout of new processes and tools
Monitor project health and flag risks or resourcing gaps proactively
Manage the day-to-day operations of the New York Creative Studio, supporting team performance and delivery
Facilitate weekly resourcing and progress meetings to resolve scheduling conflicts and maintain global alignment
Manage internal stakeholder expectations around timelines, capacity, and deliverables
Act as key liaison between Creative, Marketing, Business Development, and Production teams
Support onboarding of freelancers and short-term resources as required
Oversee NY studio freelance spend and resource forecasting
Manage supplier relationships where relevant, particularly around catalogue production and quality control
Provide monthly and annual reporting to track utilisation, capacity, and forecast global resource needs
Identify opportunities for process improvement and operational efficiencies
Support marketing and business teams with workflow improvements and operational guidance
Ensure strong file management, version control, and workflow discipline across the studio
Maintain visibility across peak sales moments and proactively plan resourcing accordingly