Creative Operations Manager

Sport Clips•Georgetown, TX

18h•$70,000 - $90,000•Hybrid

About The Position

At Sport Clips Haircuts, creativity fuels our brand—and strong operations make that creativity scalable. We’re looking for a Creative Operations Manager to serve as the operational backbone of our internal creative engine, ensuring our work moves seamlessly from brief to activation while maintaining speed, quality, and consistency across the system. This role is critical to powering our Brand-Led Campaign Engine and supporting all internal creative project requests. You’ll design, implement, and optimize the systems, workflows, and tools that allow our creative teams to do their best work—on time, on budget, and on brand. This is a hybrid role based in Georgetown, TX, requiring in-office presence at least three days per week.

Requirements

6+ years of experience in creative operations, marketing operations, or internal agency management
Proven experience leading workflow systems for high-volume creative teams
Deep understanding of the full campaign lifecycle across paid, owned, and earned channels
Strong working knowledge of project management tools (Monday.com preferred)
Experience managing creative resourcing across multiple disciplines
Familiarity with DAM systems and asset governance (Ansira preferred)
Experience tracking budgets and managing external production and creative vendors
Bachelor’s degree required
Highly organized, systems-oriented, and process-driven
Calm under pressure and effective in fast-paced, high-volume environments
Proactive in identifying and resolving bottlenecks
Detail-focused with timelines, approvals, routing, and quality control
Bias toward action and continuous improvement
Clear, confident communicator who simplifies complexity
Trusted partner to stakeholders and channel leads
Comfortable pushing back when scope or timelines are misaligned
Escalates risks and issues early
Protects creative focus while balancing business needs

Nice To Haves

Experience in franchise, QSR, retail, or multi-unit environments preferred
Familiarity with Adobe Firefly capabilities is a plus

Responsibilities

Own and optimize creative workflows and project management systems
Govern phase-gate processes from intake through delivery
Manage creative project intake and prioritize work based on business impact
Lead resource allocation and capacity planning across designers, copywriters, video, and motion teams
Align timelines and expectations across stakeholders and channel teams
Coordinate production and oversee day-to-day project execution
Lead vendor management, including selection, onboarding, contract negotiation, scope control, and performance evaluation for agencies, freelancers, production partners, and print vendors
Ensure brand standards and quality expectations are consistently met
Track budgets, manage spend, and forecast costs for owned projects
Oversee DAM governance and asset library management
Report on creative performance metrics and operational efficiency