Creative Operations Manager

FuseGlobalSt. Louis, MO
10hHybrid

About The Position

Join the in-house creative agency of a large food & beverage manufacturing enterprise. The Creative Operations Manager serves as the creative function’s work flow manager, working in partnership with the agency’s Executive Creative Director, ensuring smooth operational workflows across the creative department. This role combines organizational excellence with a deep understanding of creative processes, enabling the team to focus on delivering exceptional work.

Requirements

  • 3–5 years of experience in creative operations, project management, or resource management within a creative agency or marketing environment.
  • Proficiency in project management tools (Adobe Workfront, Asana, or similar). Preference given to Adobe Workfront expertise.
  • Strong organizational and communication skills; ability to manage multiple priorities.
  • Understanding of creative workflows and agency processes.
  • Experience with Workfront is strongly preferred.

Nice To Haves

  • Highly detail-oriented and proactive.
  • Comfortable acting as a liaison between creative leadership and cross-functional teams.
  • Thrives in a fast-paced, dynamic environment.

Responsibilities

  • Unlock capacity by:
  • Accelerate IMS usage for off shoring work
  • Accelerate usage of ancillary and contingent support, including managed services, freelancers, vendors and contractors, and all the associated paperwork and processes
  • Focus on bench optimization and workload balancing reports
  • Administrative & Operational Support:
  • Administration of Gen AI technology and updating associated rights and regulations
  • Oversee onboarding of new vendors, ensuring compliance with company policies.
  • Resource & Talent Coordination:
  • Manage scheduling and coordination of freelancers and contractors.
  • Maintain accurate records of vendor and contractor agreements.
  • Project manage a team’s workflow to ensure seamless delivery of assets
  • Workflow & Reporting:
  • Generate and analyze reports using Adobe Workfront to track team workload, project timelines, and resource allocation.
  • Identify workload intensity trends and recommend solutions for balancing capacity.
  • Process Optimization:
  • Partner closely with the Executive Creative Director to streamline creative operations and improve efficiency.
  • Ensure adherence to project management best practices and agency standards.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Disability insurance
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