Creative Operations Manager

Govini • Arlington, VA

8h • Onsite

About The Position

Govini is seeking a high-impact Creative Operations Manager to oversee the end-to-end lifecycle of creative projects across the organization. Reporting directly to the VP of Creative , this role is the operational engine of the creative department, responsible for standardizing project intake, optimizing workflows, and ensuring cross-functional planning to deliver world-class brand and marketing assets. You will be the primary architect of the Marketing Request Intake process , transforming current informal feedback loops into a structured, high-visibility system that serves stakeholders across GTM, Strategy, and Product teams. This is a full-time position located out of our office in Arlington, VA. This role may require up to 5% travel.

Requirements

• U.S. Citizenship is required
• 5+ years of experience in creative operations, project management, or marketing ops, ideally within a high-growth SaaS or defense technology environment.
• A proven track record of implementing project management systems (e.g., Jira, Asana, Monday.com) and intake frameworks that reduce "word of mouth" feedback and increase team efficiency.
• An exceptional ability to translate complex technical requirements from Engineers and Data Scientists into actionable creative briefs for Designers and Copywriters.
• Comfortability navigating an "inflection point" environment where priorities can shift rapidly based on major deal pursuits or government budget cycles.
• The ability to see beyond individual tasks to understand how creative operations support macro corporate goals, such as SaaS retention, market differentiation, and IPO positioning.

Responsibilities

• Centralized Intake Management: Manage and refine the Marketing Request Intake Form process to ensure all cross-departmental requests—from sales decks and conference collateral to high-stakes video production—are captured with clear requirements, source materials, and deadlines.
• Workflow Optimization: Build and maintain scalable workflows that resolve current operational blockers, such as design bandwidth constraints and manual tracking in Jira.
• Resource Planning: Lead capacity planning and resource allocation for the creative team to meet the demands of major company milestones, including the events, multi-market advertising campaigns (Huntsville, Colorado Springs), and recurring metro creative cycles.
• Status & Reporting: Serve as the "single source of truth" for project status, providing transparent reporting to leadership on project velocity, priority levels, and delivery timelines.
• Cross-Functional Strategy: Partner with GTM, Product Marketing, and Events teams to align creative output with enterprise priorities, such as the "Golden Era of Defense" Summit theme and the rollout of AI-enabled Application messaging (Ace, AI Studio).
• Vendor & Agency Management: Oversee relationships with creative agencies and production partners to ensure external work meets Govini’s standards for brand sophistication and technical accuracy.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed