CPS FBSS PD Clerk III

TX-HHSC-DSHS-DFPS • Abilene, TX

10d • Onsite

About The Position

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck
When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

This position provides administrative support or technical program assistance work to the Program Director and other managerial staff. Work involves disseminating information, maintaining filing systems, and performing internal administrative support work. May train others. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. This position interacts routinely with DFPS staff including program administrators, program directors, supervisors, the regional director, representatives from various organizations and the general public.

Requirements

• Knowledge of office practices and administrative procedures.
• Skill in establishing and maintaining effective working relationships.
• Skill in effective verbal and written communication. Skill in working in an office supporting several staff members.
• Skill in using a personal computer and various Microsoft software packages.
• Ability to interact with all levels of staff.
• Ability to work independently in a fast-paced environment.
• Ability to effectively handle multiple assignments in a dynamic environment.
• Graduation from high school or equivalent.
• Three years full-time administrative support, general office, clerical, secretarial or Texas Department of Family and Protective Services experience.
• Thirty semester hours from an accredited college or university may be substituted on a year for year basis for the required experience

Responsibilities

• Filing, control of secure and confidential records, basic operations in administration of CPS business including emac completion, purchasing of business materials, tracking time and leave, coordinating efforts among all techs so that the program is efficient in our processes.
• Answering phone at desk, responding to inquiries, taking messages, Prepares, edits, types, and distributes various types of print and electronic correspondence, reports, forms, and records.
• Produces documents from written and dictated material. Assists in compiling, entering, and analyzing data for reports.
• Reviews, prioritizes, and processes incoming and outgoing agency print and electronic correspondence.
• Schedules agency staff travel, and processes required travel documentation.
• Coordinates and maintains systems for inquiries. Develops and maintains filing and record keeping systems, including electronic files and distribution lists.
• Coordinates meetings, produces agenda items, and distributes meeting notes.
• Handles inquiries by phone, providing general information or referring callers as needed.
• Provides support and reports to the Child Protective Services Program Administrator.
• Coordinates and schedules meetings, conferences, trainings, and seminars.
• Handles registration, produces and distributes agenda items and materials, and records and distributes meeting notes.
• Performs other duties as assigned and required to maintain CPS program activities.
• Promotes, monitors and ensures that respect is demonstrated for cultural diversity.
• Attends work regularly in accordance with agency leave policy.

Benefits

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance—at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED