Court Operations Specialist (Criminal Set Aside/Traffic Clerk)

State of Oregon

14d • Onsite

About The Position

OJD serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public. We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work, lived experience, and education, plus any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission. The Washington County Circuit Court in Hillsboro, Oregon, is hiring a Criminal Set Aside/Traffic Clerk (Court Operations Specialist). As the subject matter expert for criminal set asides (expungements), you will review, accept, and process criminal set aside paperwork, seal cases as directed, and send notifications to parties and agencies as required by court order and statewide business processes. You will also handle complex partial set aside motions. Additionally, you will start traffic cases that are filed with the court, schedule appearances, process documents, track cases, and accept pleas. You will set up payment plans with customers at the front window or over the phone. You will prepare violation judgments and enter sentences and fines into our case management system. You will also ensure that information is reported to the Department of Motor Vehicles. You will help judges, court staff, attorneys, litigants, agencies, and the public by answering questions about criminal set asides and traffic cases. The customer service you provide will be in person, over the phone, and in writing. Part of your time will be spent processing the mail and providing backup coverage for the Verification unit. Assigned tasks may be changed to accommodate workload and organizational needs.

Requirements

• High school diploma or equivalent
• Four (4) years of responsible administrative experience in a moderately complex office or business setting demonstrating the knowledge, skills, and abilities needed for the position
• Any combination of education and experience equivalent to four (4) years of experience that typically supports the knowledge, skills, and abilities for the position
• Experience performing a variety of clerical or administrative support tasks with strict deadlines in a busy business or professional setting
• Experience using a variety of software programs to access and input information and complete various tasks
• Experience providing customer service to a variety of individuals in challenging circumstances
• Experience identifying and safeguarding confidential information and materials

Nice To Haves

• Experience communicating in Spanish is preferred but not required

Responsibilities

• Review, accept, and process criminal set aside paperwork
• Seal cases as directed
• Send notifications to parties and agencies as required by court order and statewide business processes
• Handle complex partial set aside motions
• Start traffic cases that are filed with the court
• Schedule appearances
• Process documents
• Track cases
• Accept pleas
• Set up payment plans with customers at the front window or over the phone
• Prepare violation judgments
• Enter sentences and fines into our case management system
• Ensure that information is reported to the Department of Motor Vehicles
• Help judges, court staff, attorneys, litigants, agencies, and the public by answering questions about criminal set asides and traffic cases
• Process the mail
• Provide backup coverage for the Verification unit

Benefits

• We pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
• OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.
• You are potentially eligible for a 5% annual increase.
• OJD is an eligible employer for the Public Service Loan Forgiveness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees