Court Operations Manager III, Hennepin County

Minnesota Judicial Branch•Minneapolis, MN

42d•$50 - $78•Hybrid

About The Position

The Fourth Judicial District is pleased to accept applications for a Senior Manager, classified as a Court Operations Manager III, in District Administration of Hennepin County District Court. This position provides strategic leadership and operational oversight for assigned divisions. This role leads a team of 36 staff, with both direct and indirect reports across the following divisions: Human Resources, Inclusion and Development, and Jury, Scheduling, and Interpreter Services.

Requirements

Any combination of training and work experience which indicates possession of the knowledge, abilities and skills listed below. An example of an acceptable qualification for this position is:
Bachelor's degree in business, public administration, court administration, or a related field and considerable experience in court management work, including supervisory experience, or an equivalent combination of related education and experience.
Three (3) years of supervisory experience some of which includes managing managers or supervisors.
Considerable knowledge of court procedures, legal documents, laws, and legal factors pertaining to courts and of modern principles and practices of public or judicial administration.
Considerable knowledge of the organization, functions, responsibilities, and procedures of the courts.
Considerable knowledge of effective supervisory and management techniques, and DEIB concepts and principles.
Ability to interpret legal documents in the conduct of research projects.
Ability to organize, direct, and coordinate administrative activities through direct and indirect reports.
Ability to prepare reports and communicate complex ideas effectively, both orally and in writing.
Ability to establish and maintain effective working relationships and foster collaboration with all divisions, judicial officers, attorneys, court officials, justice partners, agency contacts, and the public.
Demonstrated ability to analyze and interpret data within the organization, identify barriers or gaps, and develop strategies to address them.
Demonstrated ability to engage with stakeholders, deliver training programs, and facilitate discussions.
Ability to exercise sound judgement and discretion in handling situations.

Nice To Haves

Master's Degree in a related field such as Public Administration, Human Resources, or Criminal Justice.
Certified Court Manager or Executive through the National Center for State Courts.
Five (5) years of supervisory experience some of which includes managing managers or supervisors.
A strong background in human resources management, including expertise in employee and labor relations, conflict resolution, and compliance with employment laws and organizational policies.

Responsibilities

Lead strategic planning, workforce development, and operational management for all assigned divisions.
Oversee the full recruitment lifecycle for approximately 250 employees annually, ensuring effective hiring practices and collaboration with district leadership.
Direct new employee orientation, ongoing staff education, and district-wide efforts that promote diversity, equity, inclusion, and belonging (DEIB).
Manage annual jury operations, including the summoning of 41,000 jurors and coordinating an average of 618 jury trial requests.
Oversee the processing of approximately 25,000 interpreter service requests each year across 77 languages, ensuring timely and high-quality language access services.
Serve as a key member of the district's senior management team, contributing to strategic planning, policy development, and administrative decision-making.
Represent the Fourth District in collaboration with justice partners and external agencies-including Hennepin County Human Resources, collective bargaining units, and State Court Administration-to advance district priorities and improve customer experience.
Contributes to budget planning and ensures fiscal oversight through tracking and monitoring the district's positions and staff development budgets.
Serves as a key liaison, representing the division/judicial district on task forces, policy committees, and in engagements with judicial officers, legal counsel, governmental partner agencies, community organizations, etc.