Court Clerk Service Specialist

OneOC•Santa Ana, CA

15d•$17

About The Position

The Court Clerk facilitates the placement, monitoring and reporting of court-referred individuals in community service commitments with our partner non-profit agencies. This individual will perform high-level of customer service to the courts, probation, law enforcement, legal community and other county and state organizations to ensure compliance is met.

Requirements

Associates degree or some college preferred
Two years of office experience performing detailed tasks required.
Customer service experience
Sits for extended periods of time at a computer station or work desk.
Stands and walks throughout the day.
Requires clear vision at 20 inches or less with or without corrective lenses and vision sufficient to use equipment and drive a car safely.
Hearing and speech within normal ranges and sufficient for clear communication face to face and on the telephone.
Lifts to 10 pounds regularly and 25 pounds occasionally.
Exposed to typical office environment conditions and noise levels.

Responsibilities

Interviews, screens and places court-referred individuals in community service assignments, Cal Trans, physical labor, graffiti removal, litter pick up program and the DADP program for the implementation of alternative sentencing requirements as ordered by the court.
Data entry on all information pertaining to client records, including court orders, interviews, assignments, completion status, transfers, reassignments and disposition reports.
Manages accurate collection and safekeeping of program service fee revenues, assuring that cash-receipt procedures are followed, and daily deposits are conducted.
Monitors court-referred individuals progress and completion daily, and reports status to courts, probation departments, and other appropriate agencies.
Communicates with our non-profit, state and county community agencies, courts, probation departments, and other court-referral programs.
Performs general office duties, including telephones, filing, and record keeping.
Has a thorough working knowledge of computer operating systems; uses a keyboard and calculator proficiently and with a high degree of accuracy and speed.
Accurate typing skills of 35 wpm.
Must be able to pass a DOJ background check and live scan.
Maintains a high level of professionalism.
Adheres to the company’s dress code policy.
Organizes workload throughout the day to meet project timelines and deadlines.
Minimizes time spent on personal calls and matters.
Meets attendance and punctuality requirements, reports time and attendance accurately.
Maintains a good driving record and personal car insurance in accordance with organization’s policies and provides related records periodically.
Must travel by personal car to multiple office locations daily within the Orange County area.