Court Administration Lead

J.B. Hunt Transport Services, Inc. • Philadelphia, PA

1d • $22 - $35

About The Position

The Court Administration Lead provides leadership in the Family Department by guiding and directing staff that provide case processing, case flow management, and administrative support. This position will require travel to other court locations.

Requirements

• High School Diploma or GED
• Three (3) years of legal, court, or administrative assistant-level experience OR Combined Education and Experience Qualifications: Post-secondary education may substitute for the experience on a year-for-year basis
• Applicants must have or obtain a valid Arizona Driver License and reliable vehicle by time of hire.
• Employees will be reimbursed for the use of a privately owned vehicle for work purposes at the current mileage reimbursement rate established by the U.S. General Services Administration.
• Knowledge Of: Principles and processes for providing customer services including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
• Legal terminology and the legal requirements of processing court documents
• Court policies and procedures
• Skill In: The use of Web-based databases and Microsoft Office applications
• Effective verbal and written communication
• Establishing effective working relationships with others
• Ability To: Multitask and cope with high volume and time-critical work environment
• Lead and coordinate the work of subordinates

Nice To Haves

• Bilingual skills in English/Spanish
• Knowledge of Family Court case flow and process

Responsibilities

• Performs supervisory functions in the absence of a supervisor
• Oversees staff that have a high volume of phone calls and face-to-face customer contact
• Performs a variety of customer service/administrative duties, which may include answering questions from internal/external customers (in person, by phone, and via email) regarding case processing and status
• Schedules court hearings and administrative conferences
• Performs data entry in the Court's case management system and other computer applications
• Trains and provides guidance to department staff
• Reviews, drafts, and updates procedures
• Creates, reviews, maintains, and updates statistical reports and spreadsheets
• Initiates, attends, and drafts minutes of meetings
• Assists with case flow management by reviewing reports and researching cases
• Assists with the hiring, evaluation, performance of staff, and developing of performance management plans

Benefits

• We offer generous paid time off, paid sick leave, and 10 paid holidays!
• We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives.
• Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance.
• Under the current guidelines for the Public Service Loan Forgiveness (PSLF) Program, the Maricopa County Superior Court is a qualifying employer. Therefore, any full time Judicial Branch employee, who meets other eligibility criteria may be eligible for loan forgiveness under this program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees