Court Administration Assistant

J.B. Hunt Transport Services, Inc. • Phoenix, AZ

4d • $20 - $31

About The Position

The Court Administration Assistant provides administrative support in a high-volume work environment that requires the ability to multi-task, use strong organizational and communication skills to provide exemplary service, both internally and externally, ensuring that the needs of the Court are met effectively.

Requirements

• High school diploma or GED
• Two (2) years of general clerical or administrative experience OR Combined education and experience qualifications: Post-secondary education may substitute for the experience requirement on a year-for-year basis
• Knowledge of: Principles and processes for providing customer service including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
• Skill in: The use of computer applications including spreadsheets, databases, and word processing software.
• Written and verbal communication with others to convey information effectively
• Providing exemplary customer service
• The preparation of statistical reports
• Ability to: Learn policies, procedures, and guidelines established by the Court
• Respond courteously to concerns of the public, attorneys, and employees
• Use effective time management skills to handle multiple tasks at one time
• Excel in a high volume and time-sensitive work environment
• Establish and maintain effective working relationships with others
• Understand and accurately brief oral and written instructions
• Make sound decisions in accordance with regulations, policies, and procedures
• Work as a member of a team with minimal supervision

Nice To Haves

• Bilingual in Spanish/English

Responsibilities

• Delivers excellent customer service while answering a high volume of calls from internal and external customers
• Receives and distributes incoming and outgoing mail
• Assist prospective jurors/citizens, members of the public, and internal court staff with complex questions regarding a variety of departmental processes and procedures
• Trains new and existing staff on departmental policies, procedures, and processes
• Responds to inquiries and answers questions from Judicial Officers and Judicial Branch staff
• Respond to and handle inquiries regarding jury records
• Performs general clerical duties including but not limited to photocopying, scanning faxing, mailing, and data entry

Benefits

• We offer generous paid time off, paid sick leave, and 10 paid holidays!
• We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives.
• Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance.
• Under the current guidelines for the Public Service Loan Forgiveness (PSLF) Program, the Maricopa County Superior Court is a qualifying employer. Therefore, any full time Judicial Branch employee, who meets other eligibility criteria may be eligible for loan forgiveness under this program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees