Course & Event Manager

GC America Inc•Chicago, IL

About The Position

The Course & Event Manager Americas (GC Orthodontics America) is responsible for the execution and delivery of clinical education programs - including hands-on courses, congresses, and events - across North and South America. The role ensures that all educational initiatives are implemented efficiently, aligned with global and regional strategy, and tailored to local market needs. A key focus is on supporting universities, strengthening relationships with professors and academic institutions, and partnering closely with the Sales and Marketing teams.

Requirements

Bachelor's degree required
4–6 years of experience in clinical education, healthcare training, event management, or medical device/pharma industries.
Proven experience managing clinical courses, workshops, and congresses (in-person and virtual).
Strong experience working with healthcare professionals, universities, and KOLs.
Ability to collaborate cross-functionally with sales and marketing teams.
Knowledge of clinical environments and training needs in the Americas region.
Experience managing budgets and purchase order workflows.
Comfortable working in dynamic, fast-paced environments.
Experience with CRM systems, event management tools, and Microsoft Office Suite.

Responsibilities

Execute and manage clinical education programs across the Americas (courses, congresses, workshops, and events), ensuring timely and high-quality delivery.
Collaborate with the Clinical Education Professional Manager Global/Regional to align execution with strategy and standards.
Coordinate logistical and operational aspects of events, including venues, equipment, materials, faculty scheduling, and participant communication.
Work with Sales teams in the U.S., Canada, and Latin America to understand customer needs and identify training opportunities for traditional orthodontics and MovAligners.
Customize course agendas and content to meet regional clinical trends and business priorities.
Build and manage relationships with universities, professors, and academic partners.
Maintain strong connections with key customers and leverage networks to support educational reach.
Manage relationships with key opinion leaders (KOLs) and clinical faculty.
Monitor and report program effectiveness and integrate feedback.
Collaborate cross-functionally with Marketing, Product Management, and Education teams.
Create and manage purchase orders (POs) and support vendor onboarding.
Track event expenses and ensure program budgets are met.
Ensure compliance with internal policies and regional regulatory requirements.

Benefits

401(k) through Fidelity and company matching 10%
Dental insurance with Delta Dental PPO
Health insurance BCBS Illinois PPO
Employee Assistance Program
Health Savings Account
Company Paid Life Insurance (two times annual salary)
Paid time off including an extra paid week off the week between Christmas and New Years
Tuition reimbursement
Vision insurance through EyeMed
10 paid holidays