Course Administrator

MMC Group • Indianapolis, IN

1d • $20 • Onsite

About The Position

The Course Administrator provides critical administrative and operational support for client training programs. This role ensures seamless execution of onsite training activities, maintains learning systems, and supports course delivery from setup through completion.

Requirements

• High School Diploma or GED
• Strong attention to detail with a focus on quality and accuracy
• Highly organized with the ability to manage multiple priorities
• Analytical mindset with strong problem-solving capabilities
• Ability to work independently while contributing to a team environment
• Client-focused approach with strong relationship-building skills
• Adaptability in a fast-paced, changing environment
• Effective written and verbal communication across all levels

Nice To Haves

• Experience within a learning or training organization
• Training coordination or learning administration experience
• Customer service or client-facing support experience
• Hands-on experience with Learning Management Systems, LMS
• Proficiency in Microsoft Office Suite

Responsibilities

• Prepare onsite and offsite training rooms, including setup of tables, materials, and equipment
• Ensure training facilities meet quality standards and are fully prepared prior to each session
• Troubleshoot and resolve audio-visual equipment issues in real time
• Serve as the onsite point of contact for instructors, course owners, and participants
• Manage course logistics including scheduling, enrollments, confirmations, waitlists, and cancellations
• Maintain accurate course and curriculum data within the Learning Management System, LMS
• Enroll participants and maintain up-to-date course rosters
• Track and enter attendance records, providing reports to leadership and clients as required
• Collect, maintain, and document class evaluation data
• Support reporting and data entry related to training administration
• Ensure adherence to client standard operating procedures, processes, and service level agreements
• Identify discrepancies and troubleshoot issues to resolution or escalate as needed
• Manage filing and recordkeeping of training documentation, including paper and digital records
• Perform additional client-requested tasks and administrative support functions

Benefits

• MMC offers health insurance plans for our active candidates on assignment, including: Medical, dental, and vision coverage
• Life and disability insurance
• Additional voluntary benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees