COUNTY ADMINISTRATIVE SUPERVISOR

State of Arkansas•Jacksonville, AR

About The Position

The County Administrative Supervisor works under general supervision is responsible for performing administrative duties and analysis, and may function as a lead worker or working supervisor. This position is governed by state and federal laws and agency/institution policy. The County Administrative Supervisor is responsible for managing the daily administrative operations of a county-based office or service center under a state agency. This role ensures the smooth functioning of all office and support functions including personnel oversight, facility coordination, service delivery support, and public interaction. The County Administrative Supervisor serves as a vital link between the county office and state-level leadership to ensure operational efficiency, policy compliance, and high-quality service to the community. The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Requirements

A high school diploma is required
Skilled in managing workloads, delegating responsibilities, and fostering accountability.
Clear, professional verbal and written communication with staff, community members, and agency leadership.
Proficient in scheduling, filing systems, and administrative workflows.
Strong customer service orientation and conflict resolution skills.

Nice To Haves

The formal education equivalent of a high school diploma; plus four years of clerical and administrative experience in the area of assignment.

Responsibilities

Supervise day-to-day administrative and clerical functions of a county office, including staff scheduling, facility coordination, document management, and supply procurement.
Oversee county-based personnel, including administrative staff, front desk support, and clerical assistants.
Ensure compliance with state agency policies, procedures, and documentation standards.
Serve as the primary contact for local office facility issues, including maintenance requests, safety inspections, and security coordination.
Act as liaison between the county office and state division or regional managers to relay operational updates, resource needs, and service challenges.
Monitor customer service delivery, address public inquiries, and manage escalated issues or complaints.
Support onboarding and ongoing training for county office staff.
Maintain records, prepare operational reports, and assist with budgeting and procurement at the county level.