Counter Sales Supervisor
About The Position
Since 1953, Ferguson has been a source of quality supplies for a variety of industries, aiming to make complex projects simple, successful, and sustainable. As a Fortune 500 company, Ferguson provides best-in-class products, service, and capabilities across various sectors including Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. With approximately 36,000 associates across 1,700 locations, Ferguson fosters a community where associates can build meaningful careers. The company is currently hiring a Counter Sales Supervisor to lead the day-to-day operations of its wholesale and retail parts counter.
Requirements
- 3 years of customer service and sales experience
- Ability to handle numerous customers simultaneously
- Ability to work with and analyze numbers
- Strong interpersonal skills
- Proficiency in Microsoft Office
- Attention to detail, demonstrated integrity and professionalism
- Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE). This includes wearing a safety harness with a maximum weight capacity of 400 lbs
Nice To Haves
- 3 years supervisory experience preferred
- Local market knowledge is preferred
Responsibilities
- Leads the overall operation including hiring, providing constructive feedback to Counter Sales Reps, and scheduling of associates to ensure efficient and quality counter operations
- Supervises the merchandising, organization and appearance of the counter
- Effectively and professionally resolve complaints regarding products, customer purchases, and customer service
- Approve volume discounts and pricing adjustments and resolve pricing discrepancies with customers
- Train associates on product specifications, merchandising, counter organization, and sales
- Develop new customers through direct advertising and promotional campaigns
- Participate in leadership meetings and represent operational concerns, policies and guidelines to the management team
- Continually focus on improving system efficiencies and business practices
- Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE). This includes wearing a safety harness with a maximum weight capacity of 400 lbs
Benefits
- health
- dental
- vision
- paid time off
- life insurance
- 401(k) with a company match
- mental health coverage
- gender affirming and family building benefits
- paid parental leave
- associate discounts
- community involvement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1-10 employees
