Counter Sales Representative - Charlotte, NC
About The Position
Eastern Industrial Supplies, located in Charlotte, NC is looking to hire a full-time Counter Sales Representative to help drive the Industrial PVF business for our company. Are you personable, friendly, and customer service-oriented? Do you want an opportunity to advance your career in the field of PVF and commercial plumbing products? Would you like to work for a family-owned wholesale distribution company that values its employees ? ABOUT EASTERN INDUSTRIAL SUPPLIES Eastern Industrial Supplies specializes in the quality distribution of pipes, valves, and fittings (PVF), as well as commercial plumbing products. We opened our doors in 1980 in Greenville, SC and our growth has led the company into the Southeast markets of SC, NC, GA, TN, AL, and FL. We focus on exceeding customer expectations and honoring God in all we do by: caring for people, continuously improving, and growing profitably . We have built a culture of caring in which people are always more important than profits. Each member of our team is truly valued . We are a family-owned and operated company, and the culture of being a family also resonates through all associates! A DAY IN THE LIFE OF AN COUNTER SALES REPRESENTATIVE As an Counter Sales Representative, you play an essential role in maintaining stellar customer and vendor relationships to help our business thrive. The Counter Salesperson will increase sales and customer satisfaction by efficiently and courteously assisting walk-in and telephone customers in the selection and acquisition of needed products, by applying technical knowledge to satisfy customer needs. In addition, you maintain relationships with vendors and manufacturer representatives to streamline order processing. To keep track of order statuses and customer requirements, you consistently review our queue and ensure information is kept accurate. You handle expedited orders to make sure they are fulfilled promptly and delivery dates are processed. Anytime a product or material is returned, you take care of the required paperwork in a timely manner and issue credits to customers in accordance with our policies. You take great care to educate yourself on all company products to help customers make well-informed decisions. You stay informed on active marketing programs to provide accurate responses to customer inquiries. The job can often be fast-paced, but you are always up for the challenge. You enjoy having a job that uses your strong customer service and business skills to help others, which is why you excel in this position in wholesale distribution selling commercial plumbing products!
Requirements
- Ability to accurately provide sales quotes and process sales orders
- Pull and Pack customer orders
- Excellent customer service skills
- Experience in wholesale distribution for Pipe, Valves, Fittings (PVF) and other industrial products
- Good Attitude!
Benefits
- Competitive Compensation
- Medical, Dental, and a 401(k) plan with an immediate employer match
- Company-Paid Short-Term Disability
- Paid Time Off (PTO) hours and paid holidays
- PAID "Eastern Cares" Mission Days for volunteer work
- Growth and Development through training and internal promotions
- Positive Company Culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
