Counselor II - Mobile Crisis Call Center (Charleston)

State of South Carolina•Cayce, SC

56d

About The Position

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking a Clinical Counselor who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply. This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Charleston Dorchester Center for Mental Health, 2125 Charlie Hall Blvd, Charleston, SC 29414.

Requirements

A bachelor's degree in guidance, counseling, or the social sciences and professional experience in human services or social services programs.
A valid SC driver's license.
Post hire, employees must: Have working knowledge of Mental Health legal principles and practices.
Experience working, and/or education in the mental health field.
Good listening skills and the ability to screen, assess and consult with callers.
Have working knowledge of basic health and welfare services provided by other agencies in the community.
Be able to remain calm in crisis.
Have good writing skills.
Be able to multi-task.
This is an essential position and may require some afterhours work to help fill in when staff are out and/or position could be designed for after hours or weekends.
Some travel maybe required for training purposes.
Understand, he/she is expected to have a serviceable vehicle to use for business and will be reimbursed according to applicable State policies and procedures.

Nice To Haves

Experience in the crisis continuum of care a plus.
Bilingual abilities in English and Spanish (or another language) are a plus.

Responsibilities

Provide a quality response in a culturally competent manner to callers of the Mobile Crisis Call Center
Improve/follow communication, collaboration, and procedures in support of the emergency services continuum of care.
Knowledgeable of and accountable for documentation expectations.
Demonstrate recognition of the importance of collaboration and teamwork within the Center and community.
Operate in an efficient and organized manner.
Retain overall responsibility for meeting Quality Assurance standards.
Comply with all OMH/CDMHC policies and protocols, applicable Quality Assurance, Corporate Compliance, Cultural Competence, and CARF policies, procedures and regulations and all Federal and State laws as well as attend all trainings classified as mandatory by Federal and State regulations.

Benefits

Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
Retirement benefit choices
State Retirement Plan (SCRS)
State Optional Retirement Program (State ORP)
Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.