Correctional Case Manager

State of North Carolina

1d•Onsite

About The Position

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters! The Correctional Case Manager position is located at North Carolina Bertie Correctional Institution in Windsor. This position reports to a Correctional Programs Supervisor. This position is responsible for conducting initial assessments of offender needs and developing case plans, monitoring for compliance and results, and revising as appropriate to meet offender needs and achieve system objectives.

Requirements

Documented knowledge of supportive counseling techniques and/or interviewing techniques for intake assessments
Associate’s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience
Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission

Responsibilities

Conducting initial assessments of offender needs and developing case plans
Monitoring for compliance and results, and revising as appropriate to meet offender needs and achieve system objectives
Assessing offender behavior and developing counseling strategies to achieve desired offender progress
Answering offender questions, giving information about classification and sentencing status, corresponding with offender families, and providing supportive counseling
Organizing and directing the activities of various rehabilitation programs provided for offenders
Conducting work release and home leave investigations, coordinating community resources, planning and coordinating transition (re-entry) prior to parole or release into the community
Making recommendations to the offender classification committees on an offenders’ program involvement or custody level change
Working with offenders whose problems, needs, and comprehension levels, vary greatly
Working in all sections of a Close, Medium, and Minimum Custody prison facility, which places them in constant contact with offenders
Serving in a custody role during certain activities and working some evening hours, weekends, and holidays