Correctional Case Manager

State of North Carolina•Cary, NC

10h•Onsite

About The Position

This position is located at Neuse Correctional Institution in Goldsboro, North Carolina. This is a medium custody male facility. This position will report to the Correctional Program Supervisor. Effective verbal and written communication with staff, inmates, and the general public. Be capable of defending oneself against attack by violent persons. Monitor off-site programs, which may require operation of a motor vehicle in a safe and secure manner at any time of day and in any varying weather and road condition. Work under stressful conditions caused by direct contact with incarcerated offenders who can become physically violent and verbally abusive. Conduct continuous and audio surveillance of assigned work areas. Accurately operate office machines. Prepare written reports and forms which demonstrate and instruct inmates in the proper safe use of tools, equipment, and supplies. Review, analyze, and evaluate various documents and behavioral data gathered from interviews, written documentation and personal observation. Perform crisis interventions and routine counseling to include suicide prevention. Account for supplies and equipment. Develop, implement, and manage applicable correctional programs. This position will be responsible for some of the following inmate programs: Inmate education, Incentive Wage, Community Volunteer Program, Classifications, Case Management, Transitions, Inmate Service Club, Substance Abuse, Transfers, Inmate Recreation, Father-Read, CBI (Thinking for a Change), and Religious Programs. This position will be required to be a Notary. This position requires working some evening hours, some weekends, and some holidays.

Requirements

Documented knowledge of supportive counseling techniques
Documented knowledge of services available to individuals from the community and other public and private programs
Associate’s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience.
Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

Responsibilities

Effective verbal and written communication with staff, inmates, and the general public.
Be capable of defending oneself against attack by violent persons.
Monitor off-site programs, which may require operation of a motor vehicle in a safe and secure manner at any time of day and in any varying weather and road condition.
Work under stressful conditions caused by direct contact with incarcerated offenders who can become physically violent and verbally abusive.
Conduct continuous and audio surveillance of assigned work areas.
Accurately operate office machines.
Prepare written reports and forms which demonstrate and instruct inmates in the proper safe use of tools, equipment, and supplies.
Review, analyze, and evaluate various documents and behavioral data gathered from interviews, written documentation and personal observation.
Perform crisis interventions and routine counseling to include suicide prevention.
Account for supplies and equipment.
Develop, implement, and manage applicable correctional programs.
Responsible for inmate programs: Inmate education, Incentive Wage, Community Volunteer Program, Classifications, Case Management, Transitions, Inmate Service Club, Substance Abuse, Transfers, Inmate Recreation, Father-Read, CBI (Thinking for a Change), and Religious Programs.
This position will be required to be a Notary.