Correctional Case Manager - NC Correctional Institution for Women

State of North Carolina

9d • Onsite

About The Position

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!
Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.
This position is located at NC Correctional Institution for Women in Raleigh, which houses approximately 1,776 of minimum, medium, or close custody female offenders. Reporting to the Program Supervisor or Program Director I.

Requirements

• Associate’s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Adult Correction; or an equivalent combination of training and experience.
• Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

Nice To Haves

• Documented knowledge of case management practices, or supportive counseling techniques and/or interviewing techniques for intake assessments.

Responsibilities

• Provide counseling and will complete and update case management assessments and plans.
• Meet with each offender on caseload at least bi-monthly, enter contact notes, and submit timely classification reviews.
• Ensure that all components of caseload are met, including but not limited to: orientation of offender, blood borne pathogens training of offender, reports, inspections, graduations and recognition events, correspondence, transfer request, job and program assignment requests, emergency leaves, crisis intervention, security risks, nature of crime, length of sentence, time left to serve, infraction history, work history, vocational skills training, academic education, anger management, cognitive behavior intervention, substance abuse treatment, pending charges and/or detainers and security threat group affiliation.
• Address in each offender assessment plan the following: victim, sobriety, family mental health, sex offender, employability, education, life skills, physical/medical condition, housing, transport, financial and legal issues.
• Balance attempts at self-help and rehabilitation with the overall safety, security, management, supervision, protection, and custody of the offender.
• Assist in any needed custody-related duties to include offender medical, court trips, site checks, Work Release, and Community Volunteer Programs.

Benefits

• The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NC Flex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees