Corporate Vice President, National Account Executive

New York LifeNew York, NY
15d$90,000 - $100,000Remote

About The Position

Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life’s legacy of being there when we’re needed most. Here, you'll design, implement, and support these solutions directly impacting employees’ lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions. Role Overview: The National Account Executive (NAE) is responsible for strategic management of large and/or complex national accounts. This role focuses on driving revenue through deep customer engagement, consultative partnership, and the sale of additional products and services. The NAE leads the development and execution of account strategies, oversees implementation for new and expanding business, and plays a critical role in maintaining persistency, profitability, and customer satisfaction. Travel up to 25% is required.

Requirements

  • Bachelor’s degree and/or equivalent experience required.
  • Minimum 5 years in Account Management or Underwriting.
  • Group Life & Health Sales License required.
  • Financial and analytical acumen with strong presentation skills.
  • Competitive market insight into group insurance products and strategies – specifically Absence, Life, and Supplemental Health.

Responsibilities

  • Strategic Account Management: Manage a disciplined engagement process including goals, strategies, and tactics to grow and retain a book of business. Develop deep, trust based relationships that support a consultative partnership with customers. Act as a strategic advisor, ensuring alignment to customer objectives and evolving business needs.
  • Book of Business Management: Build and execute annual plans to achieve targets for persistency, profitability, renewals, and referrals. Maintain strong ownership of results and demonstrate urgency to exceed performance expectations. Promote new products, initiatives, and value-added services across assigned accounts.
  • Pre-Sale and Sales Support: Participate in pre-sale meetings and finalist presentations. Partner with Sales Representatives to enhance producer relationships and improve sales success rates. Identify and develop credible referral opportunities.
  • Implementation & Onboarding Oversight: Lead onboarding of new sold cases and additional lines of coverage. Establish expectations with clients and producers regarding contract provisions and requirements. Coordinate cross functional partners to ensure accurate and timely case installation. Collaborate closely with the National Account Service Representative to maintain smooth administrative setup.
  • Service Administration & Issue Resolution: Oversee service requests, issue resolution, contract changes, and administrative inquiries in partnership with the Service Representative. Maintain proactive communication with clients and producers throughout the lifecycle of the account.
  • Ongoing Client & Producer Engagement: Plan and lead quarterly client meetings with proactive, strategic agendas. Monitor changes in client needs, HR priorities, and corporate environments to anticipate emerging opportunities. Support annual enrollment planning and execution. Identify and pursue additional lines of coverage and cross sell opportunities.
  • Renewal Strategy & Execution: Coordinate renewal deliverables across underwriting, claims, and sales. Leverage trends and financial analysis to deliver meaningful product and performance insights. Identify rate guarantee extension opportunities well in advance of renewal. Lead postmortem analyses for any cancelled cases to drive organizational learning.

Benefits

  • We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.
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