Corporate Vice President, Life Insurance Product Solutions

New York LifeNew York, NY
54dHybrid

About The Position

We are seeking a highly motivated and experienced Corporate Vice President to join our Life Insurance Product Solutions team. This individual will play a pivotal role in driving operational efficiency, enhancing in-force customer experiences, and leading strategic initiatives that shape New York Life's life insurance portfolio. This is a high-impact opportunity for a collaborative leader with deep insurance industry expertise, exceptional cross-functional coordination skills, and a passion for innovation, excellence, and client service. Join Life Insurance Solutions, the engine behind New York Life's diverse life insurance offerings. You'll collaborate with experts across disciplines to develop, manage, and strategically evolve the company's insurance portfolio-directly contributing to the financial security and peace of mind of millions of families. You possess a strong understanding of New York Life's life insurance portfolio, including key concepts such as MEC and life insurance distributions. You'll partner closely with the Correspondence and Change Management teams to implement and test communications that enhance both agent and policyholder engagement. You'll also serve as a key liaison between Product, Technology, Service, OGC, Finance, Actuarial and Agency teams-driving shared accountability and seamless delivery.

Requirements

  • Bachelor's degree and/or equivalent experience.
  • 10+ years of experience in life insurance product solutions, operations, or compliance.
  • Proven ability to lead enterprise initiatives involving multiple stakeholders and competing priorities.

Nice To Haves

  • FINRA Series 6 or 7 license preferred.
  • Exceptional written and verbal communication skills.
  • Strong analytical and problem-solving abilities, including experience in root cause analysis and systems remediation.
  • Comfort operating in Agile/Program Increment (PI) environments with a focus on iteration, learning, and continuous improvement.
  • High attention to detail, particularly regarding prospectus filing and regulatory deadlines.

Responsibilities

  • Analyze the in-force product block to identify and recommend enhancements that improve the customer, field, and service experience across core insurance offerings.
  • Serve as a subject matter expert (SME) supporting business units such as Correspondence, Digital Services, and cross-functional process initiatives.
  • Lead and manage annual prospectus updates to ensure SEC compliance for our Variable Universal Life (VUL) products, including updates to Separate Account Financial Statements, Plan of Operations, and Statements of Additional Information.
  • Oversee fund updates (additions, name/advisor changes, and closures) within the VUL investment division platform and produce a monthly funds report.
  • Provide updates and documentation in support of the Annual Illustration Certification and New York Market Conduct exercises.
  • Coordinate and support remediation activities related to VUL products, ensuring accuracy, compliance, and operational efficiency.
  • Enhance our administrative and illustration systems with various initiatives to better suit our agents and policyholders.
  • Facilitate Service training on the VUL product portfolio as needed.
  • Serve as a point of escalation and operational resource, troubleshooting and resolving day-to-day inquiries from field representatives and service teams.

Benefits

  • We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs.
  • Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.

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What This Job Offers

Job Type

Full-time

Career Level

Executive

Industry

Insurance Carriers and Related Activities

Number of Employees

5,001-10,000 employees

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