Corporate Travel Agent/ Counselor

CARF International•Tucson, AZ

4d•$23 - $30•Hybrid

About The Position

Looking for a mission-driven collaborative workplace? Join the CARF team as a Travel Counselor! In this role, you will provide corporate travel services to CARF’s travelers (CARF employees and board members). CARF’s travel team issues 500-600 airline tickets monthly along with the corresponding hotels and rental cars via Sabre (proficiency in Sabre a must). Primary travel is North America, however, CARF does business worldwide and international experience is essential.

Requirements

High school diploma or equivalent and three (3) to five (5) years corporate travel experience.
Proficiency in Microsoft Office products and Sabre system solutions software required.
Must be authorized to work in the United States. Does not now or in the future require sponsorship for employment visa status, including but not limited to H-1B visa status.

Responsibilities

Responsible for full booking of all corporate travel for CARF surveyors, in-house employees, and board members as outlined by travelers profile and corporate travel policy.
Coordinate and book all hotel and car rentals for CARF travelers.
Issue tickets and itineraries in a timely manner to all travelers.
Return all phone calls to customers promptly, within 24 hours.
Exchange non-refundable tickets for vouchers in a timely manner.
Maximize use of nonrefundable tickets by: Exchanging vouchers in a timely manner and Advising schedulers as to their presence and routes on which they are likely to be valid.
Assist in the resolution of travel-related issues raised by surveyors and other CARF travelers.
Participate in the evaluation of travel policy and office procedures.
Process documentation as required by vendors.
Note: Duties and responsibilities are not all inclusive and may change at any time, with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.