Corporate Training Manager

LSMA Management Inc • San Bernardino, CA

3d

About The Position

The Corporate Training Manager is responsible for leading and overseeing enterprise-wide training programs for healthcare IT systems and related operational applications. This position oversees Corporate Trainers and ensures consistent and effective onboarding, continuous education, and end-user support across multiple clinical, administrative, and revenue-cycle systems. The role operates within a healthcare environment and supports training needs related to clinical workflows, patient data handling, interoperability, and regulatory requirements. Reporting directly to the Director of Clinical Revenue Cycle & Systems, the Manager collaborates with IT, Operations, Credentialing, HR, Compliance, and Clinical Leadership to ensure high-quality, compliant, and standardized technology training.

Requirements

• Bachelor’s degree in Information Technology, Healthcare Administration, Education, Business, or related field; or equivalent combination of experience and education.
• 3-5 years of experience in IT systems training, healthcare operations support, or instructional design.
• Experience training users on complex enterprise applications.
• Strong understanding of healthcare operations, patient data workflows, and regulatory compliance.
• Knowledge of IT systems architecture, application interfaces, and business workflows.
• Ability to translate complex technical processes into understandable training content.
• Exceptional communication, teaching, and presentation skills.
• Leadership ability to guide a training team, manage performance, and coordinate workload.
• Excellent analytical and problem-solving skills.
• Strong organizational and project-management abilities.
• Ability to maintain confidentiality and manage sensitive information appropriately.

Nice To Haves

• Master’s degree in Organizational Development, IT Management, or related healthcare/technical discipline.
• Epic Systems – CT (Credentialed Trainer/Principal Trainer).
• 5+ years of IT or healthcare systems training experience.
• Supervisory or lead-level experience managing trainers or support personnel.
• Experience with healthcare systems and tools, including: · Epic Systems · HRIS systems · EDI and claims-related tools · Credentialing platforms · Clinical analytics tools · Finance/ERP systems · Clearinghouses and interoperability systems
• Epic Credentialed Trainer (CT) or Principal Trainer (preferred), CTT+, ATD, CompTIA A+.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager