Corporate Trainer

Southside Bank • Fort Worth, TX

4d • Onsite

About The Position

Responsible for preparing, conducting and facilitating various aspects of training throughout the organization.

Requirements

• 3-5 years of Retail Banking experience preferred but not required.
• 3-5 years of management experience preferred but not required.
• Bachelor’s degree or the equivalent of 3-5 years of training experience, preferred.
• Proficient knowledge of Microsoft Office products including Word, Power Point, Excel, and Outlook.
• Excellent interpersonal, organizational, and collaboration skills.
• Strong written and verbal communication, presentation and professional speaking skills.
• Ability to work independently and efficiently.
• Experience with e-learning software, preferred.
• Manual dexterity sufficient to reach/handle items and work with fingers. Works with fingers and perceives attributes of objects and materials.
• Must be able to remain in a stationary position 90% of the time.
• The person in this position needs to occasionally move about inside the office to visit other offices, conference rooms, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and telephone.
• Constantly positions self to operate on a computer.
• The person in this position frequently communicates with other people throughout each day. Must be able to exchange accurate information when conversing.

Nice To Haves

• 3-5 years of Retail Banking experience preferred but not required.
• 3-5 years of management experience preferred but not required.
• Bachelor’s degree or the equivalent of 3-5 years of training experience, preferred.
• Experience with e-learning software, preferred.

Responsibilities

• Coordinates and implements training for new and existing employees of all skill levels using audio-visual programs, procedure and security manuals and other training devices that may be developed in-house or from approved training sources.
• Creates, hosts and delivers live web training.
• Develops and creates job aids and quick reference guides.
• Maintains contact with the Training Manager and Branch Support to monitor changes in policies and procedures, to provide consistent and effective training.
• Maintains confidentiality of all sensitive Bank information.
• Maintains a positive and caring atmosphere for customers and employees consistent with Southside Bank’s mission, CORE Values, and Blue Book culture guide.
• Provides enthusiastic, professional, and courteous service to Southside Bank customers and employees.
• Participates in proactive team efforts to achieve departmental and company goals.
• Understands and agrees to abide by the policies and procedures established at Southside Bank.
• Responsible for complying with audit policies and procedures as they pertain to this position.
• Performs duties in compliance with applicable laws and regulations, including but not limited to the Bank Secrecy Act (BSA) and related anti-money laundering laws, and in accordance with the Bank’s Information Security Program.
• Must comply with all applicable laws and regulations.
• Assumes responsibility for various department functions in the absence of staff members or in overload situations.
• Utilizes our Learning Management System (BVS) to help manage training course offerings, assessments, follow ups and reporting needs.
• Establishes ability and willingness to travel 30-60% of the time.
• Performs other duties/special projects assigned by Training Manager.
• Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational CORE values; and accepts responsibility for own actions.
• Demonstrates knowledge of and adherence to Equal Employment Opportunity (EEO) policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
• Complies with all safety policies, practices, and procedures. Report all unsafe activities to supervisor and/or Human Resources.
• Performs additional duties, as assigned or directed.

Benefits

• Medical, Prescription Drugs, Dental, and Vision Insurance
• Insurance Eligibility for Team Members and Dependents Starting on the First Day of Employment
• 401(k) with a Match
• Basic, Voluntary, and Dependent Life Insurance
• Paid Time Off
• Paid Bank Holidays
• Workplace Wellness Programs
• Employee Assistance Programs
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Number of Employees: 501-1,000 employees