Corporate Trainer

Stress Free Auto Care•San Francisco, CA

19h•$90,000 - $100,000

About The Position

As a Corporate Trainer at SFAC, you will play a pivotal role in shaping the skills, knowledge, and mindset of our team members across various departments, including service technicians, customer service representatives, and emerging leaders. Reporting to the Learning & Development Manager, you will design and deliver participant-centered training programs that leverage neuroscience principles to enhance learning retention, foster leadership development, and drive a stress-free, high-performance culture. This position is ideal for a passionate individual with a fresh perspective on adult learning, eager to grow within a supportive organization. You'll collaborate with subject matter experts to create engaging, impactful sessions that align with SFAC's values and business goals.

Requirements

Bachelor's degree in Education, Organizational Development, Psychology, Human Resources, or a related field.
5+ years in training, teaching, or facilitation roles, preferably in a corporate or service-oriented environment.
Strong understanding of participant-centered learning principles, with the ability to adapt content to diverse audiences (e.g., technicians, managers).
Familiarity with neuroscience applications in training, such as enhancing focus, memory, and motivation.
Excellent communication and presentation skills, with a knack for making complex topics (like leadership or technical skills) relatable and fun.
Proficiency in training tools and technologies, including Microsoft Office, Google Workspace, e-learning software (e.g., Articulate, Moodle), and virtual facilitation platforms.
Leadership aptitude, with a collaborative spirit and a growth mindset.
Ability to handle multiple projects in a fast-paced setting, demonstrating organizational skills and attention to detail.
Energetic, empathetic, and innovative, with a passion for helping others succeed. You thrive in a team-oriented culture and are committed to promoting stress-free, inclusive learning experiences.

Nice To Haves

Relevant certifications (e.g., ATD Certified Professional in Talent Development, or neuroscience-based learning credentials) are a plus but not required for this junior role.
Experience in the automotive industry is advantageous but not essential—enthusiasm for learning about it is key!
Automotive technical training or technician development experience is a strong plus, including exposure to developing or delivering training for technicians, service advisors, or shop leadership teams in fast-paced, multi-location service environments.

Responsibilities

Design and Deliver Training Programs: Develop and facilitate interactive workshops, e-learning modules, and on-the-job training sessions focused on technical auto care skills, customer service excellence, leadership fundamentals, and stress management techniques. Emphasize participant-centered approaches, such as active learning, personalized feedback, and real-world simulations to ensure relevance and engagement. Understanding the use of AI for learning and development.
Incorporate Neuroscience and Evidence-Based Practices: Integrate insights from neuroscience (e.g., spaced repetition, cognitive load management, and neuroplasticity) to optimize training effectiveness and long-term retention. Use tools like gamification, mindfulness exercises, and brain-friendly strategies to make learning accessible and enjoyable.
Support Leadership Development: Assist in creating programs and training material that build leadership competencies, including emotional intelligence, decision-making, and team motivation, tailored to SFAC's unique environment of fast-paced auto service operations.
Evaluate and Iterate: Assess training outcomes through metrics like participant feedback, knowledge assessments, and performance improvements. Use data to refine programs and demonstrate ROI to stakeholders.
Collaborate Across Teams: Work with department heads, HR, and external experts to identify training needs and customize content. Support onboarding for new hires and ongoing professional development initiatives.
Promote a Growth Mindset Culture: Champion SFAC's commitment to continuous learning by organizing learning events, mentoring junior staff, and staying abreast of industry trends in automotive training and adult education.
Administrative Duties: Manage training schedules, materials, and logistics, including virtual platforms i.e. LMS systems.