Corporate Trainer

Evexias Health SolutionsSouthlake, TX
13dOnsite

About The Position

We are seeking a highly skilled Corporate Technical Trainer to join our team at our Southlake, Texas office. This is a 100% on-site position and is not eligible for remote or hybrid work. The ideal candidate will have a strong technical training background, with preferred experience in the healthcare and/or pharmaceutical industries. This role is responsible for creating and delivering technical training programs for both internal employees and external customers and patients, ensuring effective system adoption, compliance, and performance.

Requirements

  • Bachelor’s degree in Training & Development, Education, Information Systems, Healthcare Administration, or a related field (or equivalent experience).
  • 3–5+ years of corporate technical training experience.
  • Proven experience training on software systems, platforms, or technical workflows.
  • Strong instructional design, presentation, and facilitation skills.
  • Ability to communicate technical concepts to both professional and non-technical audiences, including patients.
  • Excellent written documentation and organizational skills.
  • Proficiency with Microsoft Office Suite, LMS platforms, and training development tools.
  • Must be able to work on-site full-time in Southlake, TX.

Nice To Haves

  • Prior experience in the healthcare and/or pharmaceutical industry.
  • Experience creating training for external users (customers, clients, or patients).
  • Knowledge of healthcare regulatory and compliance training (HIPAA, FDA, CMS, GxP).
  • Familiarity with adult learning principles and instructional design best practices.
  • Training or technical certifications (CPTD, CPLP, healthcare IT, etc.).

Responsibilities

  • Design, develop, and deliver technical training programs for internal employees, external customers, and patients.
  • Create clear, user-friendly system training for software platforms, portals, and technical tools used by customers and patients.
  • Conduct onboarding, product, systems, compliance, and process training for staff across departments.
  • Translate complex technical workflows and system functionality into practical, easy-to-understand learning materials.
  • Develop training manuals, SOPs, videos, job aids, LMS content, and e-learning modules.
  • Partner with IT, Operations, Compliance, and Product teams to ensure training aligns with system updates and regulatory requirements.
  • Evaluate training effectiveness using assessments, surveys, and performance metrics.
  • Maintain training records, certifications, and continuing education documentation.
  • Support new system implementations, upgrades, and product launches with targeted training initiatives.
  • Ensure all training materials meet healthcare and pharmaceutical regulatory standards when applicable (HIPAA, FDA, GxP, etc.).
  • Provide ongoing training support and refresher courses as systems evolve.
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