Corporate Trainer

INHABIT IQ•Mason, OH

3d•Hybrid

About The Position

The Corporate Trainer is responsible for developing and delivering training programs for customers and associates within ePremium and Rental Guardian. This role plays a key part in the digital evolution of a variety of training programs that are internal and external facing. With a keen eye for digital, self-guided flows, this position will take our training programs to the next level.

Requirements

5 years’ experience with training and education
Has demonstrated professionalism in a team environment
Has demonstrated leadership skills and detail orientation
Is considered a subject matter expert on customer experience
A self-motivated leader
Strong communication skills
Ability to work well in a team environment
Ability to build and foster a positive working environment
Handles change well and can coach change management for others
A results-orientated attitude
Effectively multi-task in a dynamic work environment
Ability to learn proprietary software
College degree or post high-school education

Nice To Haves

Training or education certifications a plus

Responsibilities

Build, maintain and improve various training documents
Create digital, self-guided training programs using various methods
Provide training in person and in virtual settings when appropriate
Maintain knowledge articles of all company products and procedures
Provide feedback to team leaders regarding work flows
Act as the point of contact for various training related matters
Support other department leaders and associates in the delivery of ad hoc tasks and activities
Proficient in creating work level instructions and training presentations
In collaboration with others, design or redesign workflows and processes
Provide work level instructions and continuous improvement efficiency