Corporate Receptionist

The Cheesecake Factory•Agoura Hills, CA

9d•$23 - $26•Onsite

About The Position

You may know us for our extensive menu and our recognition as one of Fortune Magazine’s “100 Best Companies to Work For®” since 2014. What you may not know is how essential our Corporate Receptionist is in shaping the guest and employee experience at our corporate support center. The Corporate Receptionist serves as a key representative of our brand, ensuring all interactions reflect our high standards of hospitality, professionalism, and service. This role is responsible for creating a welcoming environment and providing exceptional support to visitors, team members, and vendors. Reporting to the supervisor of Office Services, this position is based in Calabasas Hills, CA, supporting a corporate office that oversees more than 350 full-service restaurants and 47,900 staff members. You’ll thrive in this position if you are: A natural people-person: You bring warmth and hospitality to every personal interaction. A multitasking pro: You enjoy variety throughout the day. Adaptable: Able to adjust quickly as priorities shift.

Requirements

Minimum of 2 years of experience in a receptionist, front desk, or customer service role.
Professional demeanor and strong communication skills.
Bi-lingual (Spanish/English) is a must.
Strong organizational skills and attention to detail.
Proficiency with multi-line phone systems and basic office software.
A strong customer service orientation.
High energy, a positive attitude, and the ability to create a welcoming atmosphere.
Ability to manage multiple priorities and work effectively in a dynamic environment.
High school diploma OR Equivalent.

Nice To Haves

Interest in developing within Office Services department.

Responsibilities

Greet and welcome visitors, ensuring a positive first impression.
Answer and direct incoming phone calls in a timely and professional manner.
Provide general information and assistance to visitors, employees, and vendors.
Manage the reception area, including visitor sign-in, security badges, and compliance with entry procedures.
Oversee Workplace Experience amenities such as car washes and dry cleaning coordination.
Support Office Services initiatives and assist with administrative projects as needed.
Provide invoicing support including UPS billing, credit card coding, and receipt tracking.
Assist with company events in partnership with Office Services.
Perform administrative tasks including document preparation, data entry, and supply ordering.