Corporate Receptionist

Goodwill of Southern Nevada•Paradise, NV

3d•$18 - $18•Onsite

About The Position

The Corporate Receptionist and Program Assistant will oversee the reception area of the Corporate Office and assist the Mission Services Department by coordinating the activities under the direction of the Director of Disability Programs.

Requirements

Two years of demonstrated experience as a Receptionist/Office Assistant.
Must be bilingual in Spanish.
Must be able to handle numerous calls promptly and have exceptional phone skills that can place people on hold and answer their calls in turn.
Must handle all outgoing and incoming mail and deliveries.
Must be proficient in using Microsoft Office Suite, including Word, Outlook, and Excel.
Must be willing to learn Salesforce, the client records management system.
Proven reliability in meeting attendance expectations.
Must be able to perform repetitive work at a set pace continuously.
Must possess strong interpersonal skills with excellent communication skills.
Must handle a sometimes-hectic environment where people come for appointments and meetings with the Corporate Office while the phone rings.
Must present a professional appearance each day on the job.
Exhibits a high level of integrity and business ethics.
Exhibits a high level of adaptability, multitasking, and flexibility

Nice To Haves

High school/ GED completion preferred.

Responsibilities

Answers and routes all incoming calls to appropriate parties. Messages usually will not need to be taken unless it is an emergency, a customer complaint or the call is transferred back to the reception area.
Handles questions on where the nearest Career Center location is, ADC location is, store location, daily sales calendar store specials, and if a donation item is something we take or where we can refer them to.
Gives information regarding services available through Mission Services.
Verifies new prospective volunteers after orientation at one of our career centers and refer them to the career centers to complete their orientation.
Serves as backup for all volunteer responsibilities when the Volunteer Coordinator is on vacation, out sick, or called away for the day.
Directs job seekers to Goodwill jobs for employment opportunities with Goodwill as well as to the nearest Career Center location.
Opens and closes the reception area – which includes sanitizing all lobby surfaces, turning on/off all machines/lights, turning on/off the television in the front lobby and breakroom, making fresh coffee in the morning, and cleaning the pot at night, forwarding the calls to night ring, securing all doors in the lobby and reception area.
Assists the Volunteer Coordinator and the Director of Disability and Volunteer Programs with data entry when needed.
Assist the Mission Services Team with data entry as needed.
Performing other duties as assigned or deemed necessary by management.