Corporate Quality Manager

MacLean Power Systems•Fort Mill, SC

About The Position

The Corporate Quality Manager plays a pivotal role in shaping MacLean Power Systems' overall Quality strategy and strengthening the corporate quality team. This position supports the development, execution, and long-term sustainability of the company’s corporate management strategy across all business units. In collaboration with the Corporate Quality Director, the Manager leads key initiatives and projects aimed at building a comprehensive and resilient quality framework. This includes promoting best practices, engaging with facilities and cross-functional teams, and driving continuous improvement efforts. This role is instrumental in establishing and aligning quality, process, and manufacturing strategies throughout the organization, ensuring consistency and excellence in operations.

Requirements

Bachelor’s degree in engineering or science discipline.
5+ years in a manufacturing environment with 5-7 years’ experience in Quality Management Systems.
Certified Lead Auditor in ISO 9001 (minimum requirement with knowledge of IATF 16949), with preference given to candidates holding additional certifications and practical experience in ISO 14001 and ISO 45001.
Experience in electronic QMS systems, Metrology gage tracking systems.
Ability to read and interpret engineering drawings/blueprints.
Ability to travel 30-40% as required
Quality Standards Expertise: In-depth knowledge of ISO 9001 with hands-on experience in developing, implementing, and maintaining management systems.
Auditing & Compliance: Certified Internal Lead Auditor for ISO 9001 (minimum), with demonstrated experience in managing internal audit programs, conducting follow-ups, and coordinating with external certification bodies. Experience in supplier quality audits and risk assessment would be beneficial.
Analytical & Problem-Solving Skills: Strong capabilities in root cause analysis, corrective action planning, and data-driven decision-making to support continuous improvement initiatives.
Document Control Management: Proficient in managing both electronic and paper-based document control systems; experience with ETQ software preferred.
Technical Writing Proficiency: Skilled in producing clear, concise, and accurate documentation, including procedures, audit reports, and quality-related communications.
Customer Complaint & Failure Analysis: Experienced in investigating customer complaints, conducting thorough failure analyses, and preparing detailed technical reports to support resolution and prevention.
Customer Requirements: Demonstrated experience in assessing client needs and fostering productive relationships.
Project Management: Proven experience leading projects using structured methodologies, including risk assessment, timeline development, milestone tracking, and formal approval processes.
Problem Solving: Skilled in applying systematic problem-solving techniques such as 5 Whys, Ishikawa (Fishbone) diagrams, A3 reports, and 8D methodologies to identify root causes and implement effective corrective actions.
Prevention & Detection: Extensive experience in developing and applying Failure Mode and Effects Analyses (FMEAs) and Control Plans to proactively identify risks and implement robust preventive and detection controls. Skilled in integrating poka-yoke (error-proofing) techniques within manufacturing processes to eliminate defects and enhance product reliability.

Responsibilities

Design and deploy corporate quality strategies that align with organizational objectives and industry best practices to drive continuous improvement and operational excellence.
Administer and strengthen core elements of the Quality Management System (QMS) in accordance with ISO standards, with a focus on document control, internal audits, and employee training program.
Lead the collection, analysis, and interpretation of quality performance data to identify trends, uncover root causes, and recommend actionable improvements.
Oversee the global implementation and governance of electronic quality management system (EQMS) software (e.g., ETQ), serving as a corporate-level administrator and champion. Collaborate with site teams to identify system gaps, resource needs, and support requirements.
Partner with cross-functional teams to uphold document control standards, enhance procedural clarity, and provide guidance on technical writing and formatting.
Develop and deliver training programs on quality management systems, risk management, project execution, and structured problem-solving methodologies.
Support the execution of the corporate internal audit program, ensuring compliance with ISO standards and internal policies. Track audit findings, coordinate corrective actions, and assist departments in developing effective responses.
Coordinate and facilitate external certification audits, acting as a key liaison with certification bodies. Prepare documentation, manage logistics, and lead audit response efforts to ensure successful outcomes.
Collaborate with Environmental, Health & Safety (EHS) teams to maintain compliance with ISO 14001 and ISO 45001 standards, integrating quality and safety initiatives where applicable.
Lead or support structured problem-solving efforts, including root cause investigations related to nonconformances, incidents, and customer complaints.
Drive standardization initiatives across the organization, including areas such as coatings, metrology, laboratory controls, FMEA development, control plans, and continuous improvement projects.
Serve as a strategic link between corporate and site-level quality teams, ensuring alignment, communication, and consistent execution of quality initiatives.
Support new product development and engineering teams by embedding quality requirements throughout the product lifecycle—from concept through launch.
Assist in the development and deployment of a supplier quality management system, with a focus on domestic supplier qualification, performance monitoring, and compliance.
Contributes to the creation and refinement of customer requirement management systems, including contract review processes, issue escalation protocols, and deviation handling procedures.