Director, Corporate Quality

Clever Devices•Apex, NC

7d•Onsite

About The Position

As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. As our global operations continue to grow and evolve, we are looking to add a Director, Corporate Quality (QAM) to our team. This is a high-impact leadership role focused on establishing, maintaining, and improving a robust Quality Management Program across Clever Devices' operations, particularly in the bus and rail transit industry. The Director will drive a strong quality mindset and culture throughout the company, influencing operational excellence and reinforcing the company's reputation for quality. It is critical for this Quality Leader to be located near one of our corporate facilities, with a requirement to be on site most days. We have the flexibility for this person to be based out of either our Long Island (Woodbury, NY 11797) or Apex, NC offices. Travel between these offices and to our vendors and clients will be required up to 35%.Core PurposeDefine and meet customer quality requirements.Ensure departments adhere to quality commitments.Emphasize Quality Assurance across the company, including:Program Quality Assessment (PQA)Engineering QASystem Roll-out QA and SQAProductionBring best practices to various QA functions.Increase quality mindset and culture in projects.Support project managers/owners in QA responsibilities (quality planning, reviews, acceptance criteria).

Requirements

Education: Bachelors degree in science, engineering, architecture, or a relevant discipline from an accredited institution.
Experience:10+ years proven quality control/assurance experience.
Working knowledge of the transit (bus and rail) industry client specifications and contract management processes.
Demonstrated experience in managing quality control processes.
Strong knowledge of software QA methodologies, tools, and processes.
Experience with quality tools: Process Mapping, Failure Mode and Effect Analysis (FMEA), and other statistical methods.
Skills:Demonstrated effective communication skills (Written & Verbal).
Strong and demonstrated organizational and leadership skills.
Understanding of engineering drawings and manufacturing processes.

Nice To Haves

Certifications/Familiarity:ASQ Certified Quality Auditor (CQA) or similar certification preferred.
Familiarity with ISO 9000:2015, IRIS, AS9100, and NADCAP quality standards and document control systems.
Formal training/certification in a recognized QA/QC program (NTI, ASQ, NETTCP, Six Sigma).

Responsibilities

Quality Management Program Development & Maintenance:Manage the overall Quality Management Program for bus and rail projects.Develop a Quality Assurance Manual and operational model.Ensure company standards are documented, implemented, and maintained.
Compliance & Standards:Establish procedures to ensure all deliverable products (including purchased materials) comply with:Contractual requirementsApplicable codes, standards, and regulationsAcceptance criteria for special processes (design, test, qualification, FAI, source inspection, receiving inspection, material certifications).Conduct internal audits in compliance with the Quality Assurance Plan and applicable Federal Transit Administration (FTA) and/or Federal Railroad Administration (FRA) requirements.Understand customer needs and requirements to develop effective quality control processes.Devise and review specifications for products or processes, ensuring adherence.
Auditing & Reporting:Perform audits and prepare company standards.Notify management of quality problems.Assume the role of an Independent Internal project audit assessor.Audit and review QA functions to link to process improvements and the Quality Management System (QMS).Generate Quality Progress Reports for management review meetings.Provide analysis and improvement action suggestions to the organization.Support projects during external audits by customers and/or third-party auditors.
Performance Measurement & Improvement:Create and manage transit-specific metrics, including Reliability, Availability, Maintainability, and Safety (RAMS) Plan.Ensure Key Performance Indicators (KPIs) measure the effectiveness of the Quality Management System and overall quality in product deliveries and warranty repairs.
Collaboration & Support:Work closely with Project Management, Systems Engineering, Product Development, and Business Development operations.Participate in Project Gate Reviews.