Corporate Quality Manager

Dr. Squatch•Marina del Rey, CA

28d•$100,000 - $120,000•Hybrid

About The Position

Dr. Squatch is seeking a Corporate Quality Manager to lead and maintain the company’s Quality Management System (QMS), ensuring all products meet internal quality standards and regulatory requirements. This role partners cross-functionally with Product Development, Operations, Supply Chain, Regulatory, and external manufacturing partners to ensure consistent product quality throughout the product lifecycle, from raw material sourcing through manufacturing, distribution, and post-market monitoring. This role will report to the Sr. Director of Quality & Regulatory Compliance. This is a full-time, hybrid role with company benefits based in Marina del Rey, CA. The anticipated base compensation range for this role will be $100,000 to $120,000. Compensation will be commensurate with the candidate's experience and local market rates.

Requirements

Bachelor’s degree in a scientific or technical discipline (e.g., Chemistry, Biology, Microbiology, Chemical Engineering, or related field).
Minimum 5+ years of experience in Quality Assurance, Quality Control, or Quality Systems within cosmetic and/or OTC drug manufacturing.
3+ years of leadership or supervisory experience, with demonstrated ability to manage teams and influence cross-functional stakeholders.
Experience working with contract manufacturers and global suppliers in regulated environments.
Strong knowledge of FDA regulations, ISO 22716, and current Good Manufacturing Practices (cGMP).
Experience with quality systems and electronic Quality Management Systems (eQMS).
Proven ability to lead investigations, root cause analysis, CAPA management, and quality risk assessments.
Strong communication skills with experience presenting quality metrics and risk assessments to leadership.
Strategic mindset with the ability to balance compliance, operational efficiency, and business priorities.

Responsibilities

Quality Management System (QMS) Leadership
Own and continuously improve the corporate Quality Management System, including document control, deviations, CAPAs, change management, training, and quality risk management.
Write, implement, and maintain SOPs, work instructions, templates, and quality policies across the product lifecycle.
Ensure quality systems meet FDA, ISO, and internal standards for traceability, data integrity, and risk management.
Own and administer the corporate change control process, ensuring proper documentation, effectiveness tracking, and closure
GMP Compliance & Regulatory Partnership
Ensure ongoing compliance with applicable regulations and standards including FDA 21 CFR Parts 210 & 211, 21 CFR 111, ISO 22716, and cGMP requirements.
Support preparation for and participation in internal audits, third-party audits, and regulatory inspections.
Oversee internal audit programs and ensure timely closure of audit findings and CAPAs.
Review and approve Certificates of Analysis (CoAs) and support batch record release when required.
Partner with Regulatory and Product Development teams to ensure quality considerations are integrated early in formulation, scale-up, and commercialization activities.
Supplier & Manufacturing Quality Oversight
Work cross-functionally to ensure suppliers, vendors, and manufacturing partners understand and meet company quality standards.
Support supplier qualification programs, audits, and ongoing performance monitoring.
Review and approve laboratory data, test results, investigations, deviations, and product disposition decisions from manufacturing partners.
Ensure laboratory operations align with GMPs, validated methods, and regulatory expectations.
Product Quality & Risk Management
Investigate and resolve non-conformances, deviations, change control requests, and severe adverse events associated with products or processes.
Lead root cause analysis and implement effective corrective and preventive actions (CAPAs).
Oversee complaint investigations and ensure timely and compliant resolution of escalated consumer complaints.
Track and analyze quality metrics and trends to identify systemic issues and implement sustainable improvements.
Inventory Quality & Product Disposition
Provide guidance on disposition of damaged, expired, out-of-specification, excess, or obsolete raw materials, components, and finished goods.
Oversee inspection, rework, relabeling, repacking, returns, or disposal activities when required.
Ensure branded product destruction is conducted safely, economically, and discreetly while preventing diversion, resale, or unauthorized exposure.
Maintain documentation for all disposition and destruction activities.
Cross-Functional Collaboration
Partner with Operations, R&D/Product Development, Procurement, Engineering, and Supply Chain to support:
New product launches
Process validation and manufacturing changes
Raw material changes and supplier updates
Stability and shelf-life programs
Develop quality standards and acceptable product specifications in collaboration with Production, R&D/PD, and Packaging teams.
Continuous Improvement & Quality Leadership
Track, analyze, and report quality KPIs and trends to leadership.
Drive continuous improvement initiatives that strengthen compliance, operational efficiency, and inspection readiness.
Train and mentor internal teams and external partners on SOPs, GMPs, and quality expectations.
Serve as a quality authority responsible for product disposition decisions, risk acceptance, and compliance escalation.
Ensure products are produced, stored, transported, and distributed in accordance with established quality standards and operating procedures.