Corporate Operations Specialist

American House Senior Living Communities • Tampa, FL

7d • Remote

About The Position

Corporate Operations Specialist
Location: Remote, travel up to 100%Reports to: Chief Operating Officer
Join a team that’s redefining excellence in senior living.
At American House Senior Living Communities, we’re proud to deliver exceptional experiences for residents, families, and team members across the country. We’re seeking a highly skilled and adaptable Community Support Director (Corporate Operations Specialist) to help us uphold that standard by supporting communities through times of transition, start-ups, or acquisitions.
This role is ideal for an operational leader who thrives on variety, can quickly assess community needs, and enjoys helping teams stabilize, grow, and perform at their best.

Requirements

• Bachelor’s degree required (Master’s preferred) in healthcare management, business, hospitality, or related field.
• Minimum 5 years of experience in Senior Living operations, with proven leadership across multiple communities.
• Demonstrated success improving occupancy, managing budgets, and building engaged teams.
• Strong financial acumen and understanding of P&L management.
• Exceptional communication, coaching, and problem-solving skills.
• Passion and compassion for serving older adults and supporting staff through change.
• Willingness and flexibility to travel up to 100% nationally, often on extended assignments (e.g., 10 days onsite, 4 days off).

Responsibilities

• Serve as an on-site leader at communities during Executive Director vacancies, start-ups, or transitions, providing stability, operational oversight, and coaching.
• Partner with Regional Vice Presidents, Executive Directors, and Pillar Leaders to drive operational consistency and deliver an outstanding resident and employee experience.
• Analyze community performance, identify process gaps, and implement improvements that enhance efficiency, financial performance, and satisfaction.
• Lead and support the rollout of the Operations Playbook, ensuring best practices in life enrichment, hospitality, clinical care, and facilities management.
• Educate and mentor department leaders on financial performance, occupancy growth, sales strategies, and employee engagement.
• Conduct site visits and audits to monitor standards, compliance, and first impressions.
• Act as a key liaison between community teams and corporate leadership, sharing insights, recommendations, and progress updates.

Benefits

• Competitive compensation and travel benefits.
• Opportunity to make a visible, high-impact difference in communities nationwide.
• Work directly with the COO and senior leadership to shape the operational excellence strategy.
• Be part of a company with a people-first culture, grounded in values of respect, integrity, teamwork, and excellence.
• Join a company where your leadership helps communities—and people—thrive.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1,001-5,000 employees