Corporate Manager of Product Support Sales – Power Systems

Milton CAT • North Syracuse, NY

14d • $130,000 - $150,000

About The Position

Milton CAT is seeking a Corporate Power Systems Product Support Sales Manager to join our team. It’s an exciting time to be in the power systems and energy industry, with evolving markets, a mix of old/new infrastructure, and developments in renewable energy and storage solutions. We’re looking for a leader that’s passionate about this field and interested in staying abreast of industry changes. There’s significant market share opportunity for a manager that’s hungry to grow year-over-year revenue and profit through exceptional customer service, identification of proactive opportunities, clear data-supported strategies and effective team management. Note: We are recruiting for one open position and have advertised this position in multiple cities within our territory. Milton CAT’s power systems equipment and solutions support customers in a wide variety of industries including hospitals, grocery stores, data centers, and banks, and CAT engines power locomotives, commercial ferries and fishing boats, heavy duty trucks, fire engines and school buses. Motivated teams have strong sales opportunities due to the power of the CAT brand, diverse industry applications, tech advancements and shifting customer needs we are well-positioned to respond to. This role is responsible for driving aftermarket (parts and service) performance, strategic growth, and customer experience for Milton CAT’s Power Systems Product Support Sales division and team across our full Northeast U.S. territory. You’ll have direct supervision of Regional Product Support Managers, ensuring alignment with Caterpillar and corporate objectives through data-driven strategy, cross-department collaboration, and continuous improvement.

Requirements

• Minimum 5 years of sales experience in Power Systems / Power and Energy industry, preferably in aftermarket, parts, or service.
• High School or equivalent required.
• Seeking minimum 4 years of progressive management experience of multi-location sales or operations teams, with at least 1 year managing other mangers
• Strong communicator, skilled at aligning cross-functional teams to deliver results
• Proven strategic & proactive leadership approach, skilled at aligning cross-functional teams to deliver results
• Strong analytical skills; adept at leveraging business systems, digital tools and data platforms for decision-making, real-time analytics and sales management.
• Demonstrated creativity and a strong continuous improvement mindset, consistently seeking opportunities to enhance processes and deliver better outcomes.
• Travel throughout Milton CAT’s working territory with Flexible working hours. This is not an 8-5 position.
• Attend meetings, which may require overnight stays, and or travel to other states.
• Valid driver’s license and good driving record.

Nice To Haves

• Advanced degree in Business or related field, or demonstrated industry or technical training strongly preferred

Responsibilities

• Collaborate with Caterpillar representatives to understand key initiatives and account planning, set actionable targets by industry, and clearly define goals for teams.
• Use enterprise data tools (including OLGA, CE and Power BI) to analyze performance, forecast needs, and establish industry specific parts and service goals.
• Coordinate monthly Sales Execution Meetings (SEMs) with industry representatives (Electric Power, Industrial, Switchgear, Marine, TEPS, ESC, etc.) to review goals, metrics, and pipeline activity.
• Evaluate territory performance, coverage, and emerging sales opportunities to optimize support and market reach.
• Assess market and industry trends to determine future business volume and partner with Parts and Service leadership to assist in appropriate inventory and staffing levels.
• Lead, coach, and develop Product Support Sales Managers, fostering accountability, teamwork, and professional growth.
• Build relationships with key decision makers of Corporate Accounts and promote all available products offered by Milton CAT.
• Support alignment of CVA (Customer Value Agreement) quoting and startup goals with Sales and Prime Product OEM managers.
• Champion continuous improvement in customer experience, operational effectiveness and cross-functional collaboration across departments and major accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED