Product Support Sales Representative – Power Systems

H O PENN MACHINERY•New York, NY

23h•$50,000

About The Position

H.O. Penn Machinery NOW HIRING Product Support Sales Representative – Power Systems Bronx, NY Pay: Up to $50K Base + Uncapped Commission Potential Territory: Southern Manhattan Benefits: Medical / Dental / Vision Insurance 401(k) with company match Paid time off & company holidays Company provided cell phone, laptop, & vehicle Key Qualifications: 3–5+ years of outside sales experience, preferably in power systems, electrical, engine service/parts, or a related industrial environment Demonstrated ability to manage a defined sales territory, including prospecting, developing, and cultivating new customer accounts Strong influencing, negotiation, and relationship‑building skills with a results‑driven mindset Excellent organizational, time‑management, and communication skills (written and verbal) High proficiency with Microsoft Office and experience using CRM and other sales‑related software Valid and clean driver’s license required (this is an outside sales position) Responsibilities: Successfully sell H.O. Penn Engine Product Support products and services Produce targeted engine parts and service sales volumes and margins Produce targeted volumes for CSA and ESC sales Develop and employ market information related to new and existing customers, applications, products, and competitors to grow the Power Systems Product Support business Enhance customer and company relationships by contributing to the improvement of the customers’ quality of experience Engage in promotional and marketing efforts to maintain and develop customer relationships through participation in industry associations and customer events Effectively and efficiently coordinate between customer and H.O. Penn departments to ensure successful sales execution Perform site inspections that result in accurate estimates for repairs and CSAs Work effectively with Parts and Service Management to determine pricing of work, control costs, and communicate work schedules in an all-win manner for all stakeholders Create accurate worksheets and quotations and review/submit customer contracts and purchase orders Collaborate with Credit Dept. on new opportunities and review customer receivables to support collection efforts Communicate daily activities to the Engine Product Support Manager Effectively collaborate with service and parts departments and provide support to Power Systems Rentals, Sales and Project Management initiatives Assist EPSSM to develop and market plans for promoting sales of CSAs and product support Promote and utilize Caterpillar or company merchandising programs Work with project management group to effectively transition sale to product support, including customer training Work effectively with sales force to provide CSAs, life cycle pricing, and customized product support offerings for new opportunities Seek and coordinate customer opportunities for all H.O. Penn products and services (Parts, Service, New/Used Equipment, Rentals) Qualifications: 3–5+ years of outside sales experience, preferably in power systems, electrical, engine service/parts, or a related industrial environment Demonstrated ability to manage a defined sales territory, including prospecting, developing, and cultivating new customer accounts Strong influencing, negotiation, and relationship‑building skills with a results‑driven mindset Excellent organizational, time‑management, and communication skills (written and verbal) High proficiency with Microsoft Office and experience using CRM and other sales‑related software Valid and clean driver’s license required (this is an outside sales position) Physical Requirements: Standing and/or sitting for prolonged periods of time Hand coordination for typing, writing, and computer use Occasional forward bending and reaching Occasional walking and climbing stairs Carrying (up to 20lbs.) Reasonable accommodations made as needed. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, national origin, ancestry, age, marital status, citizenship, sexual orientation, gender or gender status, disability, genetic information, otherwise qualified disabled or veteran status, or any other protected class as designated by Federal, State and/or local law.

Requirements

3–5+ years of outside sales experience, preferably in power systems, electrical, engine service/parts, or a related industrial environment
Demonstrated ability to manage a defined sales territory, including prospecting, developing, and cultivating new customer accounts
Strong influencing, negotiation, and relationship‑building skills with a results‑driven mindset
Excellent organizational, time‑management, and communication skills (written and verbal)
High proficiency with Microsoft Office and experience using CRM and other sales‑related software
Valid and clean driver’s license required (this is an outside sales position)

Responsibilities

Produce targeted engine parts and service sales volumes and margins
Produce targeted volumes for CSA and ESC sales
Develop and employ market information related to new and existing customers, applications, products, and competitors to grow the Power Systems Product Support business
Enhance customer and company relationships by contributing to the improvement of the customers’ quality of experience
Engage in promotional and marketing efforts to maintain and develop customer relationships through participation in industry associations and customer events
Perform site inspections that result in accurate estimates for repairs and CSAs
Work effectively with Parts and Service Management to determine pricing of work, control costs, and communicate work schedules in an all-win manner for all stakeholders
Create accurate worksheets and quotations and review/submit customer contracts and purchase orders
Collaborate with Credit Dept. on new opportunities and review customer receivables to support collection efforts
Communicate daily activities to the Engine Product Support Manager
Assist EPSSM to develop and market plans for promoting sales of CSAs and product support
Promote and utilize Caterpillar or company merchandising programs
Work with project management group to effectively transition sale to product support, including customer training
Work effectively with sales force to provide CSAs, life cycle pricing, and customized product support offerings for new opportunities
Seek and coordinate customer opportunities for all H.O. Penn products and services (Parts, Service, New/Used Equipment, Rentals)