Corporate Learning & Development Manager

Turner & Townsend•Houston, TX

2d•Hybrid

About The Position

As a Corporate Learning & Development Manager, you will oversee the development, implementation, and administration of Learning and Development programs for North America. This job is part of the Learning & Development function in the USA HR team. Learning & Development is responsible for developing, executing, and evaluating employee, department, cost center, business unit, sector, and regional development plans and programs to support organizational needs. In-office working at a T&T office is required two to three days out of the work week.

Requirements

Bachelor's Degree preferred with 5+ years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
Experience in the areas of training and development, design and implementation, presentation of technical information, coaching, mentoring, measuring, analytics and reporting, appraising, and rewarding performance is required.
Familiar with e-learning tools and platforms
Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
Leadership skills to motivate the team to achieve broad operational targets with impacts on their own job discipline, multiple job disciplines, and departments.
In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Excellent organizational and communication skills.
An inquisitive mindset.

Responsibilities

Create, deliver and present learning strategies and programs that align to business priorities.
Guide the continuous improvement of a comprehensive training strategy ensuring strategic alignment of training and development with business goals.
Establish procedures to ensure coordination and delivery of the learning curriculum.
Develop organizational communications to ensure employees have knowledge of training and development of events and resources.
Review follow-up study data for all completed training. Evaluate and measure results and prepare an executive summary.
Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes.
Create/maintain a budget for new and existing learning programs.
Maintain a needs assessment for skill building and create programs to support capability building in the organization.
Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
SOX control responsibilities may be part of this role, which are to be adhered to where applicable.