Corporate Counsel

Genesys•Washington, DC

1d•Hybrid

About The Position

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. Genesys employs more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. While offering great benefits and perks like larger tech companies, employees have the independence to make a larger impact on the company and take ownership of their work. The Corporate Counsel will be responsible for a broad range of technology transactions and operational issues, and for counseling business and sales units on a variety of issues within the North America region. To be successful, the candidate must embrace the core values of the organization, quickly establish themselves as a team player, be intellectually nimble and a critical thinker who can make tough decisions. The role requires a commercial/business perspective, protecting the company while still achieving business unit goals. The candidate must be a self-starter who can immediately contribute in a challenging and fast-paced environment. The successful candidate will be a qualified lawyer (passed bar exam in any US State) with a valid legal degree from a recognized University and rights to reside and work within the United States. Expertise in technology contracts with a strong emphasis on cloud-based services and software licensing agreements, Reseller and Partner Agreements, and ancillary contractual experience is required. A working understanding of laws and regulations that impact cloud technology contracts for enterprise communications systems, including data privacy laws and artificial intelligence, is also necessary. The role will focus on cloud subscription agreements and all related cloud-based transactional matters, as well as other partner and distribution agreements, especially in connection with enterprise licensing transactions.

Requirements

Possess a law degree from an accredited law school and have passed a bar exam in any US State or Territory and be a member in good standing in any such State or Territory.
Minimum of 4+ years legal experience required and preferably gained from a combination of private practice and in-house roles.
Confident and experienced attorney with a strong track record in managing a broad range of legal issues and interacting closely with business leaders.
Proficiency in commercial and contract law and experience negotiating and drafting a variety of contracts including Cloud, licensing, distribution, supply, OEM/ODM, collaboration, and strategic transactions.
Experience in a customer-facing role (e.g., sales and deal desk, etc.) is a must.
Possess strong conversational I.Q.
Diplomatic in handling negotiations with customers – showing empathy to the concerns of customers and minimizing the adversarial tone of negotiations while continuing to push for the positions that are important in protecting the company.
Proficient knowledge of legal issues specific to the technology industry generally and the cloud computing industry specifically.
Demonstrate attention to detail, clear written and oral communication skills, and excellent drafting skills.
Demonstrate knowledge of, and ability to navigate, complex legal and regulatory compliance issues.
Positive, problem-solving, business focused attitude with good judgment prioritizing workload in fast paced environment.
Ability to manage multiple projects simultaneously and complete projects accurately, on schedule.
Ability to analyze complex matters and make difficult decisions with minimal supervision.
Good judgment and a candidate who is confident enough to defend and articulate well thought-out decisions.
Adopt a team-oriented attitude, willing to assist on any and all types of legal issues requested.

Nice To Haves

Experience in contact center technology issues.
Experience with other international contracting and legal issues and foreign language skills.

Responsibilities

Negotiating, drafting, and closing cloud and software licensing and technology agreements, amendments, letters and related matters such as subscription agreements, reseller and teaming agreements, non-disclosure agreements, subcontractor agreements, RFP responses, statements of work, direct and indirect licensing agreements, Cloud-based transactions, alliance/partnering agreements, enterprise software and support agreements, marketing agreements, and distribution/channel agreements.
Knowledge of and engagement with data privacy and data security-related issues and artificial intelligence.
Preparation of standard templates for recurring commercial transactions and to address new business models or legal and business requirements.
Collaborating with cross functional teams such as business/sales, marketing, finance and other business functions necessary to effectively and efficiently accomplish assignments and ensuring best practices in various legal areas such as antitrust, intellectual property protection, contract law, and others.
Supporting initiatives and collaborating with internal business partners to improve contracting standards, templates, playbooks, and best practices.
Ad hoc duties as directed by management