Corporate Concierge
About The Position
Summary: The Corporate Concierge is responsible for managing and coordinating all aspects of company travel while supporting broader administrative and event planning needs. This role reviews and processes travel requests, arranges flights, accommodations, and transportation, and ensures all travel logistics align with company policies and multi-traveler schedules. The position serves as a key point of contact for travelers, vendors, and internal teams. This role will also support the planning and execution of meetings, events, and executive travel, while maintaining accurate records of travel expenses, payments, and reimbursements. The coordinator also assists with compiling travel-related data, preparing reports, and maintaining organized documentation and calendars.
Requirements
- Exceptional customer service mindset.
- Exceptional organizational and time-management skills.
- Strong written and verbal communication abilities.
- High level of integrity and discretion in handling confidential information.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.
- Knowledge of travel coordination and expense management systems.
- Bachelor’s degree or equivalent experience.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Microsoft Teams).
Nice To Haves
- Travel coordination or Executive Assistant experience.
- Concur and/or DEEM knowledge.
Responsibilities
- Review all incoming travel requests and ensure all details are included.
- Arrange travel, including flight bookings, accommodations, transportation, and detailed itineraries.
- Ensure all travel logistics align when booking multi-traveler requests.
- Ensure travel policies are followed and the company’s policy preferences are maintained.
- Manage travel out of policy booking reasons and changes.
- Ensure detailed itineraries are received by travelers.
- Contact travel entities as needed, to ensure the company travel needs are met.
- Filter and prioritize incoming requests, ensuring urgent matters receive timely attention.
- Communicate professionally, effectively and patiently with all internal associates and external clients/vendors.
- Assist with planning and executing company events, conferences, virtual meetings, and offsite retreats.
- Assist with organizing and coordinating travel for company meetings.
- Assist with organizing and coordinating travel for executives.
- Help coordinate logistics for meetings such as ground transportation, dinners, etc.
- Conduct research and compile data related to business travel.
- Assist in the preparation of reports and financial analysis concerning business travel, or other requests
- Maintain organization of all payments for company travel.
- Provide documentation for all payments including purpose and costing.
- Enter timely reconciliation of travel expenses.
- Perform additional duties and responsibilities as assigned to support business needs.
- Identify opportunities to enhance associate experience.
- Maintain corporate calendar.
Benefits
- Medical, Dental, Vision plans to select from based on your needs
- Wellness resources to help you along your wellness journey
- 401(K) Retirement Plans
- Employee Stock Purchase Program
- Employee Assistance Program (EAP)
- Vacation and Holidays
- Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
