Corporate Communications Senior Manager

Cox Enterprises • Austin, TX

20h • Remote

About The Position

This position is remote/work from home. You need to reside within the Eastern or Central Time Zones. If you live within 25 miles of any of the 5 locations listed, the role will be hybrid. The Corporate Communications Senior Manager serves as a business partner and communication advisor to senior leaders within our Product and Engineering teams. This is a high-impact individual contributor role responsible for providing both strategic counsel and hands on execution for internal comms initiatives for several product portfolios. The ideal candidate brings executive communications expertise, change communications acumen, and the ability to thrive in fast-paced environments with competing demands. Outcome-focused strategic communications advisor. A strategic thinker who creates strong, ongoing relationships with multiple internal customers, becoming their trusted partner on communication issues, delivering strategic communications that drive results. Results-driven, action-oriented, and delivery focused. A communications professional who can manage multiple projects, timelines, and deliverables simultaneously. Has a proven ability to not only set the strategy but deliver on the activities and actions that drive the strategy forward. Passionate team player who thrives in a collaborative team environment, has a supportive and inclusive style, and a proven track record of fostering collaboration. Domain expert with experience supporting Product and Engineering teams, who can speak the language of product and engineering, translate complex and technical information, and then develop and execute communications plans that drive business outcomes. Strong writer who excels at both executive writing and feature writing. The ideal candidate knows how to break down complex topics into easy-to-understand narratives in a clear, concise and engaging way.

Requirements

• Bachelor’s degree in related discipline and 8 years of communications experience, preferably in employee, internal, or corporate communications. The right candidate could also have a different combination, such as a master’s degree and 6 years’ experience; a Ph.D. and 3 years of experience; or 12 years’ experience in a related field.
• Superior writing skills. Detailed, accurate, concise, and tailored to the author, vehicle, and audience. Writes in a variety of styles for a variety of formats in a way that is engaging, grammatically correct, and appropriate. Can support executives in writing copy that captures their personality and leadership style.
• Supervises specialists in different media (e.g. Web layout, print design or photography). Can quickly and sensitively edit other people’s writing for a variety of formats.
• Ability to demonstrate value. Extensive experience building in measurement components into communication plans, reporting on results and using data to adjust plans as needed.
• Exceptional customer relationship, consulting, and strategic communication experience. Seen as a credible businessperson who uses their communications expertise to help solve business problems. Routinely sought for advice about potential issues and complex scenarios at an early stage.
• Strong business acumen. Proven ability to understand business strategy, targets and performance objectives and shape communication strategies, plans and materials to deliver high-quality communications with positive measured results.
• Superior customer service, interpersonal, and relationship skills. Serves as a trusted and respected advisor to the most senior leaders. Works well with colleagues at all levels, using influence successfully to shape the strategic communications and business agenda. Not easily intimidated but knows where to compromise. Able to negotiate conflicting requirements from different stakeholders to build a coherent plan that is accepted by all. Helps others resolve conflicts or difficult issues. Builds a strong network of relationships that can survive a change of direction, reporting lines or personalities.
• Excellent project management and problem-solving skills. Proven ability to multi-task and keep numerous projects on track and on budget.
• Travel: 15%

Nice To Haves

• Advanced degree a plus
• Preferred experience supporting Product and Engineering teams. Talks the language of and understands the product and engineering domains.

Responsibilities

• Serves as an internal communications subject-matter expert and provide ongoing communication counsel to leadership within the Product and Engineering portfolios and centers of excellence.
• Build credibility as a trusted business partner through sound judgment, discretion with sensitive information, and grow an understanding of product and engineering lifecycles.
• Assesses internal customers’ communication’s needs and develop communication plans that address pain points and help teams achieve business outcomes, help employees connect the work they do to the company’s strategy, navigate organizational change, and deepen company pride and engagement.
• Crafts messaging that addresses employee concerns, builds buy-in, and maintains engagement during uncertainty.
• Project manages large communication programs and plans, collaborating and partnering with other departments to deliver integrated results.
• Writes well on behalf of leaders in a variety of styles, with a strong, adaptable voice.
• Works well with colleagues at all levels of Cox Automotive and collaborates successfully with other members of the internal communications team.
• Measures and reports on the effectiveness of internal communication programs to ensure customer and employee satisfaction.
• Proficient user of internal communications software and tools, including email marketing, intranets, and other channels.

Benefits

• A competitive salary and top-notch bonus/incentive plans.
• Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
• Comprehensive healthcare, with multiple options for individuals and families.
• Generous 401(k) retirement plans with company match.
• Professional development and continuing education opportunities.
• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
• Extra perks like pet insurance, employee discounts and much more.
• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level