Core Programmer Analyst I

KCU•Bremerton, WA

2d•$80,160 - $94,332

About The Position

Kitsap Credit Union is in search of a Core Program Analyst I. This position serves as a subject matter expert on the Symitar core banking platform to include analyzing the day-to-day operations, maintenance, and providing technical support. It will include programming various jobs on the core banking platform.

Requirements

Effectively communicate application problems and issues to key stakeholders including management, development teams, and end users.
Maintain knowledge and understanding of all relevant industry standards.
Must be proficient in the MS Office 365 Suite of software.
Excellent verbal and written communication skills.
Ability to articulate to stakeholders how changes in processes, services and products would prove beneficial to the company’s bottom line.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Must have initiative, be resourceful, able to work independently without a lot of guidance.
Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, budget, and time.
Demonstrates a high level of engagement and active collaboration contributing to a positive team environment.
Understand, model, and represent KCU’s core values
Associates or technical two-year degree in a related field, or three years of experience with core banking platforms.
ITIL v4 certification required or obtained within six months.

Nice To Haves

Bachelors’ degree in computer science or related field, or equivalent experience.
One year experience HTML, SQL, and/or Powershell script preferred.
Two years’ experience of UNIX and AIX preferred.
Two years’ experience as a system programmer analyst preferred.
Two years’ experience with mainframe backup and scheduling software preferred.
Prior experience with Symitar Episys strongly preferred.

Responsibilities

Create, modify, update system jobs, schedules, reports, and procedures to comply with all operational solutions.
Monitor core databases for data quality, efficiency, reliability, and performance. Recommend potential enhancements in process or performance.
Research and implement new solutions from the core provider that are requested by management.
Test and install all software releases and install all hardware/firmware updates required.
Support projects to enhance, upgrade of core banking environment and third-party applications.
Demonstrate service excellence in delivering successful solutions, including helping define requirements, application deployment, implementing best practices, supporting testing efforts, and providing documentation while working with business units.
Track and monitor effectiveness of projects and solutions provided, adjusting as needed.
Participate in disaster recovery planning and testing. Execute the disaster recovery plan as directed by management.
Provide second level technical support for Core related tickets. Trend core system tickets to find resolutions to deeper issues.
Provide 24X7 on-call system support for Information Technology and cover shifts as required on a rotation basis.
Liaise with vendors as needed for on-going system support, upgrades, and troubleshooting.
Maintain a high level of confidentiality about core systems and data

Benefits

Free onsite parking
Annual time off and sick time accrued
11 Paid holidays
1 Personal day
Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance
Employee Assistance Program
Choose from a PPO medical plan or a High Deductible with a Health Savings Account
3% KCU funded Safe Harbor Contribution to your 401K
KCU will match up to 2% of your 401K contributions
All 401K contributions are 100% vested
Potential annual incentive in all roles within Kitsap Credit Union
Tuition reimbursement
8 hours of paid volunteer time off
Discounts on KCU's products and services