Coordinator
About The Position
Do you love helping people, juggling details like a pro, and being the calm voice when life gets a little chaotic? If customer service is your superpower and you thrive in a fast‑paced, people‑first environment, we want you on our team. Every move has a story-and you'll be the trusted guide helping customers through theirs. 🚀 What You'll Be Doing No two days are the same, but here's what you can expect: Be the friendly first voice customers hear by running introductory and pre‑move counseling calls Manage all pre‑move and day‑of‑move communication with customers Keep customers informed, calm, and confident through clear phone and email communication Handle day‑to‑day customer service needs like a champ Maintain detailed, accurate move notes and records across multiple systems Process customer files to ensure smooth moves and positive revenue Jump in to support teammates whenever needed (teamwork makes the dream work!) Stay curious-learn, grow, and help others grow along the way Tackle other tasks that help keep operations running smoothly 💡 The Skills That Make You Shine You're probably a great fit if you: Communicate clearly and professionally-both written and verbal Genuinely enjoy helping customers and solving problems Can prioritize, re‑prioritize, and multi‑task with confidence Stay organized even when things get busy Thrive under deadlines and time‑sensitive situations Work well independently and as part of a team Build positive relationships with customers and coworkers alike 🎓 Experience We're Looking For High School diploma required (Associate's or Bachelor's degree preferred) At least 1 year of experience in related customer service field Experience with move management systems (Movers Suite, Quotes to Go) is a plus Solid computer skills, including Microsoft Word and Excel 🌟 Why You'll Love It Here You'll be part of a collaborative team that supports each other, values learning, and knows the power of great customer experiences. Plus, you'll play a key role in helping people navigate one of life's biggest transitions-moving! All employees will be subject to a pre employment background check and drug screen.
Requirements
- Communicate clearly and professionally-both written and verbal
- Genuinely enjoy helping customers and solving problems
- Can prioritize, re‑prioritize, and multi‑task with confidence
- Stay organized even when things get busy
- Thrive under deadlines and time‑sensitive situations
- Work well independently and as part of a team
- Build positive relationships with customers and coworkers alike
- High School diploma required (Associate's or Bachelor's degree preferred)
- At least 1 year of experience in related customer service field
- Solid computer skills, including Microsoft Word and Excel
Nice To Haves
- Experience with move management systems (Movers Suite, Quotes to Go) is a plus
Responsibilities
- Be the friendly first voice customers hear by running introductory and pre‑move counseling calls
- Manage all pre‑move and day‑of‑move communication with customers
- Keep customers informed, calm, and confident through clear phone and email communication
- Handle day‑to‑day customer service needs like a champ
- Maintain detailed, accurate move notes and records across multiple systems
- Process customer files to ensure smooth moves and positive revenue
- Jump in to support teammates whenever needed (teamwork makes the dream work!)
- Stay curious-learn, grow, and help others grow along the way
- Tackle other tasks that help keep operations running smoothly
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
