Coordinator, WQ & WEM

Aquarion Water Company•Monroe, CT

19d•$26 - $28•Onsite

About The Position

A position is available in the Water Quality Management Department for an Administrator to provide administrative and business support reporting directly to the Director of Water Quality Management. This position supports both the Water Quality Management Department (WQM) and Watershed and Environmental Management Department (WEM). The responsibilities described below represent the general work that is needed for the position but may not include all work that may be needed.

Requirements

Minimum 3 years in administrative position
Minimum of 3 years’ experience in financial, utility, project management reporting or scheduling systems and software.
Excellent Customer Service Skills
Good written and oral communication skills
Must be detail oriented with excellent organization skills.
High competency in use of Excel spreadsheets, Word, Outlook, and PowerPoint.
Familiarity with SAP preferred.
Must have ability to complete tasks with minimal supervision.
Must be self-motivated and be able to make decisions independently.
Must have ability to analyze problems and take appropriate corrective action.
Must be able to manage multiple tasks simultaneously.
Must be able to set priorities.
An Associate’s degree is required.

Nice To Haves

Bachelor’s degree is preferred.
Familiarity with SAP preferred.

Responsibilities

Oversee maintenance of the Aspetuck Environmental Center.
Manage the schedule and budget for routine and emergency facility maintenance.
Administer recreation programs including distribution of fishing permits; permit revenue; coordination and accurate record-keeping for the deer management lottery of approximately 500 participants, including mailings and survey response.
Manage WEM department correspondence including maintaining up-to-date contact information for stakeholders and organization of mailings to meet compliance deadlines and department initiatives.
Review and update Business Continuity Plans, Staffing Emergency Response Plans, Department Organizational Charts, and other related documents semi-annually and when staffing changes occur within the Departments.
Prepare and distribute monthly departmental measures including safety metrics and financial updates.
Coordinate preparation of annual budgets.
Prepare purchase requisitions as requested by staff.
Process goods receipts, accruals and invoices as requested.
WQM Customer Service Support – Receive and process customer calls and emails and direct them to the appropriate resource. Handle information calls and hand off complex WQ issues to WQ Coordinators. Enter customer calls as contacts in the SAP database.
Support the PbCu Program with assisting in mailing of customer letters and administering customer credits. Mail hard copies of the CCR Reports as requested.
Update and maintain the local Health Directors roster for towns AWC provides service. Send final copies of the respective CCR reports to local Health Directors.
Participates in various department and staff meetings and maintains meeting minutes and action registers as requested.
Coordinate and schedule meetings and training for the Departments including securing meeting location, sending out invitations through Microsoft Outlook, coordinating with outside vendors, arranging for food for the meeting, and other similar tasks.
Coordinate implementation of JSA, JSO, SIF, and SIO with Safety Manager and Department Staff.
Work with staff related on-boarding and departure process by following the on-boarding process defined by HR and the Department.