Coordinator Volunteer Home Care

Vitas Healthcare•Deerfield Beach, FL

35d

About The Position

The Volunteer Services Coordinator is a member of the interdisciplinary team who is responsible for representing the volunteers and advocating for volunteer services, identifying needs for volunteers, matching volunteers with patients and families, and assigning volunteers.

Requirements

Ability to develop telephone rapport with volunteers, patients, and families
Understanding of volunteering motivations
Excellent communication skills and interpersonal skills
Ability to work as a team member
Excellent organizational and record keeping skills
Ability to travel per job requirements
High school education
Previous experience as a volunteer

Nice To Haves

Some healthcare or volunteer administration experience preferred.
Bilingual skills may be appropriate in certain geographic areas.

Responsibilities

Maintains list of volunteers assigned to the team with information needed to adequately match patients and volunteers.
Maintains frequent communication with the team's volunteers
Matches and assigns volunteers with patients and families
Encourages and collects volunteer notes; tracks and reports hours to Volunteer Services manager
Represents the volunteer program in team meeting while encouraging use of volunteers
Serves as a liaison to facilitate communication between volunteers and staff
Provides individual volunteer support as needed
Informs patients and families of volunteer availability and assess pt/family needs for volunteer services
Supervises volunteers when designated supervisor is unavailable
Assists with determining recruitment needs
Supports the volunteer program through participation in volunteer trainings and functions
Undertakes any other special projects at the direction of the supervisor