Coordinator, Travel Experiences – Olympics & Paralympics

On Location•Raleigh, NC

About The Position

On Location is seeking a Coordinator, Travel Experiences – Olympics & Paralympics who will provide critical support to both the Sales team and the Product & Experiences team within the Commercial Hospitality Programme for the Olympic and Paralympic Games. This position focuses on enabling Sales with accurate, timely, and customer-ready product information while also assisting with product builds, documentation, and operational tasks. The Coordinator will help prepare proposals, maintain sales materials, track inventory availability, and ensure product offerings are represented consistently across all client-facing channels. Working closely with Sales, Marketing, and Product leadership, this role ensures a seamless flow of information from product creation to customer delivery.

Requirements

Bachelor’s degree in hospitality, Sports Management, Marketing, Business or a related field, or equivalent experience preferred.
Strong organizational skills and ability to manage multiple priorities with accuracy.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office 365, especially PowerPoint and Excel.
Customer-service mindset with eagerness to support internal and external stakeholders.

Nice To Haves

Internship or entry-level experience in sales support, account coordination, or hospitality/events.
Familiarity with CRM systems and inventory management tools.
Experience creating sales collateral or working cross-functionally with sales and marketing teams.
Ability to analyze basic data and prepare sales performance reports

Responsibilities

Serve as a first point of contact for Sales regarding product information, availability, and pricing.
Prepare sales decks, product one-sheets, and other client-facing materials in collaboration with Product Content and /or Marketing.
Maintain up-to-date product catalogs and assist with proposal creation.
Respond to internal sales inquiries in a timely and accurate manner.
Track and communicate inventory availability to Sales and Client Services teams.
Assist with client data tracking as needed.
Assist with building and maintaining product offerings in proprietary Inventory Management System(s).
Support financial tracking tasks, including invoicing, reconciliations, and expense documentation.
Contribute to product testing, system enhancements, and process documentation.
Help prepare training materials for Sales and Client Services to ensure alignment on product knowledge.
Partner closely with Sales, Marketing, Guest Services, and Technology teams to ensure consistent and accurate product details.
Provide ongoing support to ensure a customer-first approach across all Olympic and Paralympic travel experiences.
Participate in team meetings, providing updates on sales support activities and product status.