Under the supervision of the Supervisor, Domestic Operations, support the overall objectives of Joni and Friends’ Global Operations department. Perform duties and responsibilities including, but not limited to: Supply Chain Division Cross-train to learn, understand, and develop competency in the three Supply Chain coordination areas: wheelchair collection, wheelchair restoration, and transport logistics Cultivate great working relationships internally and externally (domestic and international) by providing excellent communication, customer service, and quality control for all Supply Chain processes and tasks Collection and Restoration Prepare and process weekly and month-end reporting Assist in delivery of pictures and stories of wheelchair recipients to Restoration Centers to encourage program workers Coordinate allocation of resource materials for Wheels for the World (WFTW) Outreaches, Restoration Centers, and Wheelchair Collection Volunteers Support all aspects of new wheelchair procurement (sourcing, invoice processing, and shipment tracking) Support regular communication with Restoration Center and collection stakeholders Transport Logistics: Update project management tools with all pertinent transport details to prepare and maintain the wheelchair shipment schedule Support the commencement and tracking of domestic and international shipments of wheelchairs and other equipment, obtaining regular status updates for the Supply Chain team Disseminate accurate and timely documentation necessary for expediting domestic and international shipping Ensure timely processing of all project shipment verification reports Systems and Processes: Provide input for system and process change, development, and maintenance to increase efficiency and accuracy in Supply Chain services Monitor financial advances and consolidate receipts to prepare expenditure reconciliations and reimbursements Other duties and projects as assigned by supervisor to support department and organizational needs
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
101-250 employees