Coordinator, Sales

Preferred Travel Group

57d

About The Position

The Coordinator, Sales provides sales and administrative support to the PTG Consulting – Hospitality Sales department, as well as assisting with special projects. This person must be well organized, flexible, and enjoy administrative challenges. The ability to manage multiple projects in a fast-paced environment while remaining resourceful and efficient, with a high level of professionalism and discretion is important to this role. This person will have plenty of room to be creative to improve PTG Consulting - Hospitality procedures and processes. Responsibilities of this role include assisting in daily business needs and providing support for the smooth and accurate operation of various sales-related activities. ORGANIZATIONAL RELATIONSHIP This role reports directly to the Director, Operations & Administration, works closely with the Vice President, Sales, Director, Hospitality Sales, and interacts with the extended PTG Consulting – Hospitality team, as well as with clients, vendors, and partners of PTG Consulting.

Requirements

2-3 years’ experience in office administration, sales, customer contact position, or similar experience
Excellent written and verbal skills in English
Strong knowledge of MS 365 Office, including Word, PowerPoint, Excel, Outlook
Strong knowledge of tools including Formsite and taCONNECT
High level of professionalism, able to deal with all levels of clients, associates, and department leadership
Must be well organized, have high attention to detail, flexible, and enjoy challenges
Ability to manage multiple projects alongside regular tasks
Customer service oriented
Team player

Nice To Haves

Hospitality work experience a plus
Ability to travel once or twice per year is preferred

Responsibilities

Administrative Support: Provide support to Director, Operations & Administration and Vice President, Sales
Book travel for team members as directed
Expense tracking and billing
Assist with content and formatting of presentations, reports, and other documentation as needed
Undertake data entry, regular updates, and audits of client database to ensure accuracy
Organize and upkeep client files in SharePoint
Manage regular client reporting including scheduling, content gathering, editing, fact checking, proofing, and compilation
Compile content for departmental reports as needed
Coordinate and handle details related to Calliope Collective roadshows, tradeshows, and events including: Manage invitations, RSVPs/‘opt-in’s and attendee communication
Source venues as needed
Manage needs for event space with host including supplies, and food and beverage arrangements
Coordinate event sponsorships on behalf of PTG Consulting – Hospitality’s participation
Coordinate with PTG Events department when relevant
Coordinate with PTG Marketing department for email marketing and social media projects to promote relevant events
Weekly review of corporate guest arrivals
Review respective hotel’s PMS system to for reservations under specified corporate and consortia rate plans
Update reservations to capture the traveler’s company name and email address upon arrival
After departure, review reservations to gather the information collected
Draft local rate agreements
Send communications to travel advisors and solicitation emails to corporate accounts on via mail-merge in Outlook.
Collect data for solicitation efforts: Identify tenants in buildings around hotels utilizing CoStar
Utilize ZoomInfo to find travel decision-maker contacts
Arrange VIP travel advisor stays - VIP'ing reservations, arranging amenities, sending site alerts to the on-property team