Coordinator, Product and Tech Communications
About The Position
Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. The Opportunity The Coordinator, Product & Technology Communications is a key contributor responsible for helping promote and protect Netflix’s reputation for how we innovate on behalf of members. The ideal candidate has a deep curiosity for innovation and entertainment, and sees the value in setting a strong foundation through care and operational excellence to support the storytelling environment needed for our key audiences to understand where we stand and how we stand out. This role sits at the heart of how we support storytelling around the Netflix member product experience and the innovation that underpins it. In addition to supporting communications around the member product experience, this role will help keep the team organized and running smoothly — strengthening team workflows, supporting product storytelling, managing key owned editorial platforms, partnering closely with internal teams and agency partners, and ensuring alignment across the broader global communications function. The role is based in Los Angeles, CA or Los Gatos, CA.
Requirements
- 2+ years of communications-related experience at a tech company, entertainment studio, agency, or similar environment.
- Strong interest in the intersection of entertainment and innovation.
- Self-starter attitude with a passion for media relations, with a deep excitement for identifying and landing stories.
- Excellent written and verbal communication skills, with the ability to distill and convey complex ideas clearly.
- A systems thinker, with meticulous organizational skills, strong judgment, and an instinct for prioritizing in a fast-paced environment.
- A proactive, resourceful, and positive approach; embodies Netflix values and takes initiative to drive impact.
- A collaborative teammate who brings curiosity and thoughtful partnership.
Nice To Haves
- Experience maintaining media lists, tracking coverage, supporting launches, or managing editorial workflows is a plus.
Responsibilities
- Assisting with launch planning and major product events, working closely with entertainment comms and cross-functional partners to strengthen alignment and help connect additional storytelling dots.
- Managing incoming speaking and tech blog requests; maintaining trackers and our team hub.
- Building strong working relationships with PMs, designers, and other partners to stay plugged into roadmaps, opportunities, and cross-functional alignment.
- Monitoring product, tech, and competitor news; sharing notable updates; and supporting media list maintenance and outreach (including scheduling introductory reporter briefings).
- Fielding and routing incoming media inquiries and conducting research to support product and tech storytelling.
- Owning our owned editorial channels and recurring content (e.g., the quarterly Speed/ISP Index), as well as close partnership with our Newsroom team to coordinate and own our announcements.
- Supporting communications for member product updates — including owning our accessibility and globalization work, along with partnering on media relations and storytelling for evergreen or seasonal product stories.
- Helping nurture early relationships with digital creators and identifying moments to include new media in product storytelling.
Benefits
- Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits.
- We also offer paid leave of absence programs.
- Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off.
- Full-time salaried employees are immediately entitled to flexible time off.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
