Coordinator Onboarding & Compliance
About The Position
We welcome and appreciate your interest in employment with the City of Corpus Christi. We are an equal opportunity employer; no information obtained during the recruitment/selection process is intended for any discriminatory purposes. Pay, Benefits, & Work Schedule Grade: 110 Salary: $12.77 - $14.10 Hourly (Dependent on Qualifications) Department: Communications E-mail: [email protected] ATTENDANCE REQUIRED FOR THIS POSITION ARE AS FOLLOWS: Rotating eight (8) hour work shifts between 7:00 a.m. and 7:00 p.m. Must be able to work additional hours as needed. Who May Apply? All persons legally authorized to work in the United States Responsibilities Provides assistance to City customers. Resolves customer inquiries by issuing work orders into four (4) work order management systems Perform extensive research of work orders and the City's billing system, analyses and responds to service requests for various City Departments and provides information on all City services. Receives a high volume of inbound calls through an automated call distribution system. May be asked to perform other duties as assigned. Qualifications Requires a High School Diploma or GED Minimum of two (2) years of related experience Experience working in teams is preferred Bilingual in Spanish is preferred Other Information: Basis of Rating Application review and the City may also conduct additional skill assessment tests, in addition to the panel interview. Closing Statement Selected applicants must be able to pass a background investigation and a pre-employment drug test. Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi. In the event of an emergency, employees are required to work to provide for the safety and well-being of the general public, including the delivery and restoration of vital services. Job opening will close on: Open Until Filled
Requirements
- Requires a High School Diploma or GED
- Minimum of two (2) years of related experience
Nice To Haves
- Experience working in teams is preferred
- Bilingual in Spanish is preferred
Responsibilities
- Provides assistance to City customers.
- Resolves customer inquiries by issuing work orders into four (4) work order management systems
- Perform extensive research of work orders and the City's billing system, analyses and responds to service requests for various City Departments and provides information on all City services.
- Receives a high volume of inbound calls through an automated call distribution system.
- May be asked to perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Administrative and Support Services
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
